Checkered Flag BMW MINI

I really love my new car. Thanks for all the help with ordering, and keeping me updated on the process. Watching the ship travel across the Atlantic Ocean was fun. I would recommend Brian to my friends. ordering, and keeping me updated on the process. Watching the ship travel across the Atlantic Ocean was fun. I would recommend Brian to my friends. More

Overall, I was satisfied with my experience at Checkered Flag. Steve Reid was very friendly and professional. Danene Taylor also possessed the same attributes, and was able to answer my questions. The only Flag. Steve Reid was very friendly and professional. Danene Taylor also possessed the same attributes, and was able to answer my questions. The only negative would be that I thought I should have received a lower price or a higher trade in value on my car. More

They are the absolute worst service department I have ever dealt with. I continue to use them due to the distance to my original dealer in Richmond. They have serviced my car and ignored low oil levels o ever dealt with. I continue to use them due to the distance to my original dealer in Richmond. They have serviced my car and ignored low oil levels only for me to discover my low oil on a road trip a day later. Later, I complained about my car not turning over and they didn't look at the car and tried to sell me a 300 dollar battery. Fast forward two weeks, and my car is dead and the battery is fine. Thank you checkered flag for not taking three seconds to check my vehicle. If you are military, do not take your vehicle here. I am a military officer and they treat us poorly and take our patronage for granted. The only reason I do not go to an indie shop is my free maintenance package, but at this rate, I might be doing myself a disservice by going to this crooked shop. More

My wife and I were very pleased when we purchased our new Mini from Checkered Flag. Our salesman, Brian Fellini, was very pleasant fellow and answered all of our questions and knew every nook and cranny abou Mini from Checkered Flag. Our salesman, Brian Fellini, was very pleasant fellow and answered all of our questions and knew every nook and cranny about the Mini Coopers. Even though he was with another customer at the time, as we came in on a walk in basis, he found the time be be courteous and was able to help us with purchasing our new car. I would highly recommend Brain and his staff to anyone looking to purchase a new Mini Cooper. An outstanding and pleasant experience all around!!! More

Brett made everything as quick and easy as possible from A to Z. He called in advacnce to find out what he could make available (color make eyc) to look at and make sure it was readily accessible to give m A to Z. He called in advacnce to find out what he could make available (color make eyc) to look at and make sure it was readily accessible to give me to best use of my time. He walked me through every aspect, had answers to my questions, useful suggestions and postpurchase synced my phone with the car. Thanks Brett, you're the best. More

Working with Brian and this dealership was absolutely the easiest, smoothest, and most positive car buying experience I have ever had in a period spanning over 40 years of buying cars. And, I never set foot easiest, smoothest, and most positive car buying experience I have ever had in a period spanning over 40 years of buying cars. And, I never set foot in the dealership during the whole buying process. I purchased this car as a present for my wife and Brian went out of his way, despite his own busy schedule, to travel over 50 miles one way to process the required paperwork and he even delivered the car to my residence in time for the surprise. Brian and his management team provided extraordinary customer service in my opinion and I would not hesitate to recommend this dealership for anyone's next vehicle purchase. And by the way, the Mini is a wonderful car and my wife absolutely loves it. More

Nice car. The sales, management, and finance staff were friendly and helpful. This is our third purchase from Mr. Shopsin and I'm sure we will be back. Thanks again Brett! friendly and helpful. This is our third purchase from Mr. Shopsin and I'm sure we will be back. Thanks again Brett! More

This is my first time buying a Mini, have always bought Nissan's in the past. LOVED my experience with Mini. The people were super friendly and helpful. I LOVE my new car and would definitely recommend Nissan's in the past. LOVED my experience with Mini. The people were super friendly and helpful. I LOVE my new car and would definitely recommend Checkered Flag Mini and David Bennett to my friends and family. More

I gave as high a rating as possible because my experience working with Brett Shopsin and Checkered Flag BMW was exceptional in all categories. The customer service was excellent as well as every aspect rega working with Brett Shopsin and Checkered Flag BMW was exceptional in all categories. The customer service was excellent as well as every aspect regarding the purchase of my new car. More

Excellent buying experience in this dealership. Brett Shopsin (salesperson) was knowledgeable, friendly, patient and thorough. He showed and described several different models in order for my wife to ma Shopsin (salesperson) was knowledgeable, friendly, patient and thorough. He showed and described several different models in order for my wife to make an informed decision. Sales and finance managers were helpful and easy to deal with. Service (my other/older car) is excellent, as well. I highly recommend Brett Shopsin and everyone at Checkered Flag BMW. More