Checkered Flag BMW MINI

Excellent customer service...made sure I was well taken care of. Very friendly and went above and beyond to make sure I was done right.. care of. Very friendly and went above and beyond to make sure I was done right.. More

Best customer experience EVER when buying a new vehicle! Chris is on the ball! He is very knowledgeable and patient with customers. Recommend him highly! Chris is on the ball! He is very knowledgeable and patient with customers. Recommend him highly! More

I am very pleased with the amazing service given to me by Justin. He was quick to respond and always went the extra mile to get me in the car I wanted. He was knowledgeable and had excellent customer service Justin. He was quick to respond and always went the extra mile to get me in the car I wanted. He was knowledgeable and had excellent customer service. The team experience here is wonderful, I will definitely be back again for a future purchase. Happy Customer, Tracie Grider More

The value of the BMW GENIUS" I purchased my 2020 BMW X7 in March and picked it up at the factory which was a most enjoyable day. During this visit I was giving all the time I nee I purchased my 2020 BMW X7 in March and picked it up at the factory which was a most enjoyable day. During this visit I was giving all the time I needed from the staff to learn many of the outstanding features that my BMW was capable of; however, it was just too much for me to retain. Needless to say the. past month has been a challenge when trying to enjoy the features. We all have been isolated since mid march but today I decided to see if Checkered flag BMW was open in hopes of being retaught by their GENIUS without an appointment. Gee, was I in for a treat. I met Ms. Megan Hartje, BMW GENIUS. She was extremely professional, patient and knowledgable of my vehicles capabilities and did not hesitate to give me all the time needed to ensure my comprehension. She taught me to utilize features, delete unwanted features, set up SPOTIFY and was more than willing to repeat as necessary. I so appreciation her knowledge, patients, and professionalism. When I drove off the lot, I did so with total confidence and have really been enjoying my X7 much, much more today since I have purchased it. She well represents Checkered Flag BMW is definitely is a keeper. I have purchased many vehicles and never received this type service after the sale. This is my first ever purchased BMW and now I believe it will remain my vehicle type forward and the added service of a GENIUS is GENIUS because there are probably many more clients like me. She gave me a business card, invited me back WHENEVER I need her help. More

Jimmy's the best can't find a better salesman can make a deal work for you. Thanks Jimmy! Chris Grandison is an excellent salesman as well. Thanks Chris deal work for you. Thanks Jimmy! Chris Grandison is an excellent salesman as well. Thanks Chris More

Effective...very professional and no pressure when I was looking. Showed me every vehicle I wanted to see and suggested some I was not aware of. He explained car to me and answered all my questions. Grea looking. Showed me every vehicle I wanted to see and suggested some I was not aware of. He explained car to me and answered all my questions. Great car buying experience!!!!! More

Just bought my second BMW from Checkered Flag within the last two years. From the sales to service these guys are great. I was helped with this purchase by Zach Talley He definitely went the extra mile to m last two years. From the sales to service these guys are great. I was helped with this purchase by Zach Talley He definitely went the extra mile to make sure that my wife and I werehappy. I feel like I got a fantastic deal. He’s super easy to deal with, very knowledgeable and will bend over backwards to make sure you are happy. More

Wm1225 My husband has purchased six cars from the Checkered Flag of Virginia Beach BMW dealership. We continue to be impressed with the level of service from My husband has purchased six cars from the Checkered Flag of Virginia Beach BMW dealership. We continue to be impressed with the level of service from Chris and his team. Chris was great to work with. He listened to what we were looking for and helped us choose the right car for us, a beautiful BMW X5 Series. He answered all of our questions whether we contacted him via phone, text or in person. We could not be happier with our purchase and would highly recommend him to all. Chris and his team of experts demonstrated elite salesmanship and customer service during the entire search for and purchase of our lovely new vehicle. More

Wouldn’t go back to service Came in told them what was wrong with my car they told me it was something else what another dealer told me plus the on the dashboard showed the symbo Came in told them what was wrong with my car they told me it was something else what another dealer told me plus the on the dashboard showed the symbol of the problem wouldn’t cause the problem I paid 730 get the car back and still have the problem take it back next day and they say it’s what I came in and said the problem was and charge me $68. After they fixed it the symbol went away So I paid $730 for nothing and no one call or email back when I emailed for manager. I will never go to this location again. They really got over me. I even brought my bmw six years ago from this location. Wish I could give a zero star for wasting my money Latrina davis More

The “advisor” in Sales Advisor I bought a CPO BMW from Chris about three years ago. I had such a great experience working with him, a few months later my husband and I bought anoth I bought a CPO BMW from Chris about three years ago. I had such a great experience working with him, a few months later my husband and I bought another BMW from Chris. When purchasing my vehicle Chris understood how much my travel and the cities I frequent. He recommended that I purchase the Road Hazard warranty because of this. Here it is 3 yrs later and I’ve used the warranty for tire issues and just recently for a cracked rim from the numerous pot holes driving in various cities. My cracked rim was replaced instantly and I was back on the road with just paying the deductible. All thanks from the advice of my sales advisor. It’s years later and I’m still saying thank you, Chris! More