Checkered Flag BMW MINI

Working with Darrell was a pleasure he made the whole experience really comfortable and just put me at ease. Buying a new car can be stressful at times but Darrell made it wonderful. He gave me a great experience really comfortable and just put me at ease. Buying a new car can be stressful at times but Darrell made it wonderful. He gave me a great deal got me all the discounts, explained everything in detail, really took his time, he was professional, courteous, and caring! I absolutely HIGHLY recommend! Thanks again Darrell I will definitely refer you to all my friends and family!!! More

I have bought several BMW's from Stephen Reid. He is the best automobile sales person that I have had the pleasure of dealing with. He is an asset to Checker Flag BMW, and an excellent representative for th best automobile sales person that I have had the pleasure of dealing with. He is an asset to Checker Flag BMW, and an excellent representative for the BMW brand!!!........Richard Gornik. More

Courteous, friendly, professional, no - nonsense. Courteous, friendly, professional, no - nonsense. Mistake was made on Buyers Order. However, was promptly corrected and resolved by Ms. Taylor. Eve Courteous, friendly, professional, no - nonsense. Mistake was made on Buyers Order. However, was promptly corrected and resolved by Ms. Taylor. Everybody makes mistakes, it's what happens next that counts. More

From the moment we set foot in the dealership, which wasn't even planned, David was there to not only answer our questions, but to help us find the perfect car for Hillary. He listened to our questions wasn't even planned, David was there to not only answer our questions, but to help us find the perfect car for Hillary. He listened to our questions and provided us with the insight about the vehicle that ultimately led us to the decision to buy a Mini. The same courtesy and welcome we experienced with David were also seen with the other employees we met during the process. By far the best experience of all the dealerships we visited. Grazie David! More

The best dealership I ever work with. Outstanding customer service. If you don't get what you want they will do what ever its possible to make sure you are satisfy before you leave. Outstanding job M customer service. If you don't get what you want they will do what ever its possible to make sure you are satisfy before you leave. Outstanding job Matt. More

Both employees were very informative. Made my experience quick and I felt great when I left.....I felt like I was buying from a friend . I always return to checker flag because of Steve Reid. experience quick and I felt great when I left.....I felt like I was buying from a friend . I always return to checker flag because of Steve Reid. He has always gone out of his way to talk to me when I was at the dealership. Outstanding! More

The "why" I have given the ratings is due to the professionalism shown by the "Motoring Advisor", Brian Fellini. Thankfully, I have had very little need for the service department. In the pa the professionalism shown by the "Motoring Advisor", Brian Fellini. Thankfully, I have had very little need for the service department. In the past Brian Fellini has helped me with the purchase of two Mini's ... one used and one new. In both cases he was very friendly, patient, and knowledgeable. He was very attentive to any concerns I had even relating to minor issues. Because of those reasons, I would highly recommend doing business with Checkered Flag and Brian Fellini. More

I was very pleased with the entire process from the time of ordering to the time of delivery. I was informed as my custom ordered car went from manufacturing to delivery and my new Roadster is superb. of ordering to the time of delivery. I was informed as my custom ordered car went from manufacturing to delivery and my new Roadster is superb. More

Darrel was wonderful to work with, very friendly and knowledgeable. I feel like the price was fair. The finance lady, Danene, made the process easy. knowledgeable. I feel like the price was fair. The finance lady, Danene, made the process easy. More

I found a used car on line at the dealership. Challenge was they were over 700 miles away. The dealership was incredibly helpful forwarding pictures, answering questions and helping me confirm the car was was they were over 700 miles away. The dealership was incredibly helpful forwarding pictures, answering questions and helping me confirm the car was exactly what I was looking for. I flew into Norfolk and Brett picked me up at the airport on a Sunday evening. Next morning he picked me up at my hotel so I could see the car. It was exactly what I hoped it would be. The deal was completed In a very effective manner by an extremely helpful and friendly staff. In just a couple of hours I was on my way back home in my 'new" used car. More