Chattanooga Volvo
Chattanooga, TN
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I traded a car I had recently bought that I was unhappy with. They sold it for $13,000 more than they gave me on trade. I disputed the amount for my trade in and was told by Eddie the sales manager the ban with. They sold it for $13,000 more than they gave me on trade. I disputed the amount for my trade in and was told by Eddie the sales manager the banks would not loan more for someone who wanted to purchase. Yet they sold it for $13,000 more than they gave me. I understand they need to make money but that was excessive. I was completely taken advantage of. Females stay alway they obviously take advantage of females alone buying cars. I bought a brand new Volvo there and had to take it back in for new rotors right after buying it. A new car. I took it in for service to find out the service department is a joke. I got back in my blonde interior car to find grease all over the console and steering wheel. Volvo of Chattanooga is a VERY poorly ran business that takes advantage of people. I don’t know how they sleep. More
Great service and the staff is very professional. Wayne Slocumb is my sales rep and never hesitates to answer questions about my Volvo. I would buy another Volvo from this dealership with no hesitati Wayne Slocumb is my sales rep and never hesitates to answer questions about my Volvo. I would buy another Volvo from this dealership with no hesitation. More
I’ve always received great service. I appreciate being recognized by name and feeling liken I’m receiving preferential treatment when it’s actually standard practice. Thank you for serv I appreciate being recognized by name and feeling liken I’m receiving preferential treatment when it’s actually standard practice. Thank you for servicing my S90 and keeping me in the road!!! More
I purchased a Volvo with the help of Salesman Zach. He was very good at what he does! I felt very comfortable throughout the entire process. No pressure feeling involved! He was great at going over the He was very good at what he does! I felt very comfortable throughout the entire process. No pressure feeling involved! He was great at going over the car operation. All went smooth and I would definitely work with him again! Thanks! More
We purchased an all electric Volvo XC40 at Chattanooga Volvo and appreciated the information Wayne Slocumb and Austin shared about the car. Overall it was a good experience. Volvo and appreciated the information Wayne Slocumb and Austin shared about the car. Overall it was a good experience. More
I recently purchased a 2020 Volvo V90 Cross Country Wagon and I am very pleased with the service provided to me. My salesman, Zach Abrams, was very polite and professional. He was not at all pushy but was e and I am very pleased with the service provided to me. My salesman, Zach Abrams, was very polite and professional. He was not at all pushy but was extremely helpful and respectful. He was responsive to my phone calls and inquiries and provided assistance to me in learning all about my new vehicle. I can definitely recommend this dealership and highly recommend Mr. Abrams. More
What a complete revolution in car purchasing, this is a truly an incredible team to work with. I trade cars every 2 years or so, leaning toward luxury brands, and I have never had a better buying experien truly an incredible team to work with. I trade cars every 2 years or so, leaning toward luxury brands, and I have never had a better buying experience than I had with Eddie and his staff at Long Volvo. This is a relaxed, no-pressure atmosphere and the vehicle I purchased was immaculate…absolutely beautiful and well maintained. I recommend Zach who flawlessly and efficiently went over the features of my S90 and knowledgeably answered all my questions during each step of the buying process. Eddie in finance was an absolute gem. I received courteous and professional treatment, I didn’t feel pressured and I didn’t feel like I was just another sale. I am just so impressed with the whole buying experience from the moment I stepped into the building until I left in my new vehicle. Taking care of the details is what truly sets this team apart from previous purchasing experiences and I will not hesitate to purchase from Eddie and Zach again. More
WOW! What can I say?? This is my 3rd time purchasing a vehicle with Long. All I can say is, I have barely any words to say to how great my service was. I What can I say?? This is my 3rd time purchasing a vehicle with Long. All I can say is, I have barely any words to say to how great my service was. I can’t help to thank Scott and can’t forget my sales person Cedric. They helped me find a car that I would love! Thank you for the 2023 Volvo XC60! I will definitely be back and recommend anyone and everyone to y’all!!!!! More