Chattanooga Volvo

Customer Service at it’s best! I brought my XC60 in for an oil change and left with a 2018 XC90. Derrick provided us with the utmost professionalism and knowledge during the process I brought my XC60 in for an oil change and left with a 2018 XC90. Derrick provided us with the utmost professionalism and knowledge during the process. Mike Nichols helped with the number and paperwork process of ultimately being a deciding factor of me choosing to upgrade my vehicle. A sweet man named Ardis also assisted in such a wonderful way that the connections were real. The finance manager made the deal complete with wonderful additional warranties for me. The complete service that I experienced is exactly how a customer should be treated. This dealership will have a faithful customer from myself and all of my family. More

Excellent Sales Team My experience at Long Volvo was a 5 Star experience. Derrick Walters was my Volvo expert and walked me through the entire sales transaction. Additiona My experience at Long Volvo was a 5 Star experience. Derrick Walters was my Volvo expert and walked me through the entire sales transaction. Additionally, when we were on the test drive, unbeknownst to me, he took mental notes on my preferences in a car. When he delivered the car, he had programmed the settings to my personal preferences. When you go to Volvo of Chattanooga, you must ask for Derrick! More

Excellent scheduled maintenance service I was needing a scheduled maintenance performed, and I was able to take my V60 in the day I called. Performed service and updated software. I was needing a scheduled maintenance performed, and I was able to take my V60 in the day I called. Performed service and updated software. More

Great Had a great experience working with Derrick. He was wonderful and very helpful. Derrick worked with me for about 2 months getting me the car to my exa Had a great experience working with Derrick. He was wonderful and very helpful. Derrick worked with me for about 2 months getting me the car to my exact specifications. I am very happy with my purchase. More

Love my Volvo! Have only had my Volvo for a month or so and love it. Derrick Walters did a fantastic job for me. Helped with all the new to me "buttons and bells". Have only had my Volvo for a month or so and love it. Derrick Walters did a fantastic job for me. Helped with all the new to me "buttons and bells". Really good car buying experience. More

Great experience Derrick Walters did a wonderful job and was extremely helpful in assisting us in finding our new vehicle. He was very knowledgeable about the vehicle Derrick Walters did a wonderful job and was extremely helpful in assisting us in finding our new vehicle. He was very knowledgeable about the vehicle we were interested in and took his time to go over all the features it had. I would definitely do business here again! More

Purchased 2 cars within 1 week! Great sales person - Derrick Walters. He was very attentive with us. He searched tirelessly to find us the perfect car. Volvo S60. Although it wa Great sales person - Derrick Walters. He was very attentive with us. He searched tirelessly to find us the perfect car. Volvo S60. Although it was getting late, he did not rush me. He did not pressure me at all. (Which is a major turn off at other dealerships). After sale he called and emailed to make sure I was happy. Very happy with Volvo. I would do business with him again. He is an asset to Long of Chattanooga. I purchased a Hyundai Tucson from Long of Chattanooga 10 years ago. Always used Long's service Dept. Happy that they will be servicing my new car. More

Very smooth and stress free The purchase of our vehicle was smooth & stress free, Derrick & Kelly were both very helpful, I would recommend this dealership to anyone who is looki The purchase of our vehicle was smooth & stress free, Derrick & Kelly were both very helpful, I would recommend this dealership to anyone who is looking to buy a Volvo More

Wonderful experience Chattanooga Volvo is phenomenal. Our entire purchase was handled elegantly. Derrick Walters is the guy you want. He made us feel very welcomed. He got Chattanooga Volvo is phenomenal. Our entire purchase was handled elegantly. Derrick Walters is the guy you want. He made us feel very welcomed. He got us a great deal on our new Volvo. After the sale, Derrick sat with us and taught us simple ways to get the most out of the new features, we were impressed. Two weeks later we had additional questions and Derrick was very eager to help. Go see Derrick Walters at Chattanooga Volvo and tell him MJ sent you. More

S60 Service I am a new customer to Long of Chattanooga Volvo. I've brought my S60 Volvo in two times - once for some needed service and once for the regularly sc I am a new customer to Long of Chattanooga Volvo. I've brought my S60 Volvo in two times - once for some needed service and once for the regularly scheduled mileage service. Great service, courteous and helpful service personnel. I am very pleased. More