Chattanooga Volvo

So I drove 8 hrs to this dealership to purchase 2 used vehicles cause they where the only ones I could find with decent deals and willing to work with me. I ended up buying the 2 vehicles cause the car fa vehicles cause they where the only ones I could find with decent deals and willing to work with me. I ended up buying the 2 vehicles cause the car fax reports looked good and the vehicles seemed reliable and lower miles. Even though the sales guy told me multiple times that each car was good to go and passed inspection and had no issues that wasn't the case. One vehicle they swapped on me meaning they showed me a 2018 vehicle and ended up selling me a 2017 that was the same make and model and almost the same color which was my fault for not catching it till it was to late. The second vehicle was really nice on the outside and inside. But before we were able to take it home the sales guy said he went to fill up the tank and the lights where flickering so he wanted to get the techs to look at it. He ended up saying it needed a new battery which they put in but after we got home 5hrs away the check engine light came on and it was a bad knock sensor causing the issue. Making the car go into limp mode and couldn't be driven but short distance, contacted the sale guy but they aren't doing anything to help or make it right so took it to a local hyundai dealership and they are fixing it. So I think long hyundai just changed the battery to reset the check engine light so when we drove it off it wasn't there problem anymore. I would not recommend this dealership to anyone they are disloyal and will not do the right thing if you have issues with the vehicles you purchase. Also seems they don't tell the truth about there vehicles as long as they can make a sell. More

Truth and honesty is key to good customer service. I was told the car had been fully inspected and detailed. I'm not a mechanic but a broken cv joint was apparent the day I picked up the car. Nobody a I was told the car had been fully inspected and detailed. I'm not a mechanic but a broken cv joint was apparent the day I picked up the car. Nobody attempted to clean/detail the car as I was able to wipe off dirt from the seats, there was food in the cup holders, change in the door panel, dollar bills in the arm rest. More

We enjoyed our car buying experience! Tyson was quite helpful in the car picking out process and through the financial / buying process. Tyson was quite helpful in the car picking out process and through the financial / buying process. More

My salesperson was Tyson. He was great to work with. Knowledgeable, had the car ready to go for the test drive before I got there. Thanks to Tyson, they kept the car to finish He was great to work with. Knowledgeable, had the car ready to go for the test drive before I got there. Thanks to Tyson, they kept the car to finish some last minute maintenance so it would be perfect. I bought a used vehicle but they offered a great warranty program. Everything was very simple and everyone was very helpful. More

I had a great experience and the staff was extremely helpful and honest. I would recommend Volvo to my family. helpful and honest. I would recommend Volvo to my family. More

Will Garrett at Chattanooga Volvo was an excellent salesman, patient and answered all my questions. Would definitely work with Will again. salesman, patient and answered all my questions. Would definitely work with Will again. More

Took a long time to get the V60 Cross Country I wanted. In all fairness it was caught up in the dock confusion after the crash of the bridge near Baltimore. All through the waiting time Cedric kept us info In all fairness it was caught up in the dock confusion after the crash of the bridge near Baltimore. All through the waiting time Cedric kept us informed and assured that it would arrive. Picked it up yesterday and was treated with utmost courtesy and professionalism. One staff member spent nearly an hour explaining the many new features since my former 2014 Volvo. The business end went smoothly and respectfully . All in all it was an excellent experience. . They even gave us a great recommendation for lunch. More

Big thumbs down. My wife took her Volvo in and requested an oil change. Long Volvo of Chattanooga charged $250 of xx fees stating they performed a 30k interval checku My wife took her Volvo in and requested an oil change. Long Volvo of Chattanooga charged $250 of xx fees stating they performed a 30k interval checkup. Neither my wife nor I approved anything other than an oil change. They clearly took advantage of a lady. More

I test drove several cars yesterday and ended up back at Chattanooga Volvo to get the exact vehicle that suited me! Zach A. was an amazing salesman from beginning to end, although the car sold itself. He wa Chattanooga Volvo to get the exact vehicle that suited me! Zach A. was an amazing salesman from beginning to end, although the car sold itself. He was friendly, courteous, professional, knowledgable, and engaging without high pressure. The rest of the staff was the same way and both my son and I were impressed with our experience. More

I traded a car I had recently bought that I was unhappy with. They sold it for $13,000 more than they gave me on trade. I disputed the amount for my trade in and was told by Eddie the sales manager the ban with. They sold it for $13,000 more than they gave me on trade. I disputed the amount for my trade in and was told by Eddie the sales manager the banks would not loan more for someone who wanted to purchase. Yet they sold it for $13,000 more than they gave me. I understand they need to make money but that was excessive. I was completely taken advantage of. Females stay alway they obviously take advantage of females alone buying cars. I bought a brand new Volvo there and had to take it back in for new rotors right after buying it. A new car. I took it in for service to find out the service department is a joke. I got back in my blonde interior car to find grease all over the console and steering wheel. Volvo of Chattanooga is a VERY poorly ran business that takes advantage of people. I don’t know how they sleep. More