Chatham Parkway Toyota - Service Center

Car wash was subpar, good was not securely fasten. It was bouncing up and down while I was driving on interstate I had to pull over to on the busy interstate to properly close the hood bouncing up and down while I was driving on interstate I had to pull over to on the busy interstate to properly close the hood More

both times I have been at Chattam Toyota, the agents don't tell me when my car has been done. One time my car had been sitting in the parking lot for more than ten minutes before I realized it was my c don't tell me when my car has been done. One time my car had been sitting in the parking lot for more than ten minutes before I realized it was my car and went to see the agent, yes my car had been sitting in the parking lot all this time and nobody took the time to notify me. I was not happy with the costumer service. More

Fast,easy, and friendly check in and out. Clear details in text and ability to approve recommendations online is my fav. Online scheduling is great! in text and ability to approve recommendations online is my fav. Online scheduling is great! More

My experience was very friendly and the staff went out of there way to make me happy. They got me out in a timely manner there way to make me happy. They got me out in a timely manner More

Professional, efficient service. Clean waiting area. Informative about future services and prices accompanied with handout. I arrived early and was able to begin my service upon arrival Informative about future services and prices accompanied with handout. I arrived early and was able to begin my service upon arrival More

I don’t think that my concerns were addressed appropriately. At drop off, one of the girls told this guy what I thought was wrong with my car. He shrugged his shoulders and said with an attitude, appropriately. At drop off, one of the girls told this guy what I thought was wrong with my car. He shrugged his shoulders and said with an attitude, “I guess I can look at.” This was my first time visiting for service. Two hours later they come to me and say they couldn’t find anything. I called the customer service and they said there was in fact something wrong which was the same thing I told them was wrong. Now I must make a second trip to resolve this issue More

I used the valet service for my scheduled maintenance service and it was phenomenal. Thanks to the drivers, Tiesha and Jessica for their great service service and it was phenomenal. Thanks to the drivers, Tiesha and Jessica for their great service More

Kayla is very friendly and eager to provide excellent customer service. Thank you Kayla! The facility is also very good. Timeliness was good as well. customer service. Thank you Kayla! The facility is also very good. Timeliness was good as well. More

My experience was really great from the minute I walked in until I check out. It's a huge difference between Chatham Parkway Toyota. Years ago I went to Abercorn Toyota and it was a very bad experience. N in until I check out. It's a huge difference between Chatham Parkway Toyota. Years ago I went to Abercorn Toyota and it was a very bad experience. Never again. More

I do not recommend Chatham Parkway Toyota. In my experience over two separate visits, I found the service staff to be generally rude, and in no hurry to greet or help you upon arrival. During my se experience over two separate visits, I found the service staff to be generally rude, and in no hurry to greet or help you upon arrival. During my service visit today, I was shocked to see that almost no one in the dealership was wearing a mask. I intended to wait in the guest waiting room while my car was being serviced, and all guests in the waiting room were maskless. As I walked around looking for somewhere else to sit, I observed that almost no one in the entire building, including both guests and staff, were wearing masks. This is unbelievably irresponsible and I will never visit this dealership again. More