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452 Reviews of Chatham Parkway Toyota - Service Center
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October 29, 2020
Everyone in the Service Department is Outstanding, they always Provide great service they could teach the Toyota people in Atlanta good service. 5 stars Mr. Harrison always Provide great service they could teach the Toyota people in Atlanta good service. 5 stars Mr. Harrison More
by trueprotector
Verified CustomerEmployees Worked With
Teresa
Helpful October 28, 2020
The eating area was arranged for social distancing and clean. Service tech was helpful and service was fast. The only issue is that I wanted high mileage oil which was not used. clean. Service tech was helpful and service was fast. The only issue is that I wanted high mileage oil which was not used. More
by DAVIDANDJANE
Employees Worked With
Dan
October 28, 2020
Excellent service, good communication. I do not know the name of my service rep but he came directly to me in the waiting area and discussed in clear, non-technical terms what needed to be done and, more im name of my service rep but he came directly to me in the waiting area and discussed in clear, non-technical terms what needed to be done and, more important to me, what did not need to be done. I Purchased my car here even though other dealerships were closer because I had heard such good things about their service department and, so far, they have lived up to it. More
by mlwayne1
Employees Worked With
No one in sales
October 27, 2020
The experience was extremely easy and pleasant. I was in and out in under an hour. I appreciated how on top of things the team was - I was greeted by name upon pulling in. and out in under an hour. I appreciated how on top of things the team was - I was greeted by name upon pulling in. More
by sarah44
Employees Worked With
Daniel Prytulak
October 27, 2020
Great service. Taken right away and text and phone calls kept the work on my vehicle going uninterrupted. I was called to let me know work has been completed. kept the work on my vehicle going uninterrupted. I was called to let me know work has been completed. More
by RAY62
Employees Worked With
Tiesha Holmes
October 26, 2020
My contact person was excellent! He text me the need for new wipers and had the car washed w/out me mentioning it. Checkout was also very smooth. Thank you! new wipers and had the car washed w/out me mentioning it. Checkout was also very smooth. Thank you! More
by TS_MIKE
Employees Worked With
Can’t remember his name
October 25, 2020
On October 19, 2020, my service advisor was Kayla. This review for my 2017. RAV4 Unlimited AWD, for routine maintenance; oil and filter plus tire rotation , and for alignment. I’m not sure how and if align review for my 2017. RAV4 Unlimited AWD, for routine maintenance; oil and filter plus tire rotation , and for alignment. I’m not sure how and if alignment was even performed on my SUV that day. Because no alignment report was given to me, and I also forgot to ask because the service took very long time. I dropped the car at your shop around noon and after 3 pm I received the car. So, I was very hungry. After sending Text and leaving multiple voice massage to Ms. Kayla since October 19th, also leaving message with the receptionist, I have not received the alignment report yet, or any response back. I’m not sure if this Is routine policy of Chatham Parkway or with Kayla. As I don’t know the status of the alignment which shows how bad your service advisors are for customer service I can’t recommend you to any of friend or neighbors. Also, on the day of service I was told that I can text or to get an update on my car. But I never received any reply of text from the same advisor, Ms. Kayla for service updates after More
by mahuyabose
Employees Worked With
Kayla service advisor
October 24, 2020
My service adviser (Measia) was very understanding and kept me up to date on my service appointment. She did great. would recommend this adviser for anyone needing service. kept me up to date on my service appointment. She did great. would recommend this adviser for anyone needing service. More
by KELLY2220
Employees Worked With
Maesia
October 23, 2020
The scheduled time was met as promised; the representative was good-mannered and professional throughout the entire time. I was told from the beginning what I could expect and kept informed fro representative was good-mannered and professional throughout the entire time. I was told from the beginning what I could expect and kept informed from start to finish. More
by qbsaint61
Employees Worked With
Other Employees :
None, Mark Pratt, Yadelsy Chacon, Krishna Patel, Ariana Whipple
October 23, 2020
Service was preformed very well as usual. Tiesha explained all service work. I have always had a good experience at Chatham Parkway Toyota. I also had a nice chat with one of the sales persons! explained all service work. I have always had a good experience at Chatham Parkway Toyota. I also had a nice chat with one of the sales persons! More
by jbarney527
Employees Worked With
Tiesha Holmes
