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Chatham Parkway Toyota

Savannah, GA

4.0
761 Reviews
At Chatham Parkway Toyota, we offer knowledgeable sales representatives that are ready to answer all of your questions about new or pre-owned Toyota models. Reputation is everything to our company and satisfying our customers is how we have been able to build our dealership. Our main goal is to create a positive experience for you. While we are located in the Savannah, GA, area, we also have customers that come to us from nearby Georgia communities including Hinesville, Brunswick, Pooler, and Richmond Hill. Our dealership is your go-to Savannah car dealership for sales, service and Toyota parts
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7 Park Of Commerce Way

Savannah, GA

31405

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Showing 761 reviews

October 05, 2020

i been with this dealership since 2016 when i got my car serviced on 9/30 i felt like i was forced to get things on my car i didnt need the advisor was rude and showed lack of caring when i was asking about More

by naybossingg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
david
October 05, 2020

Service center needs to communicate to customer how long to expect repair time for the requested service. I don't have anything more to add More

by tinafromtybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
October 03, 2020

As always the service department was outstanding. The service was quick, the wait was pleasant, and the staff was energetic and thorough!! The facility is always very clean...like a hospital for cars. More

by DHARMAGEDDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot recall, sadly
October 03, 2020

I called several times to see if or when my car would be ready. Your customer service does not want to help. I kept being put into voicemail. More

by LSMITH5368
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David
October 02, 2020

The service dept is always professional and informative and friendly. I changed on purpose from Savannah Toyota..in fact, I bought my first Toyota from Savannah Toyota and got my second one from Chatham. I More

by DANAGAY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
October 02, 2020

I was satisfied with the service but it really took a long time for a simple oil change and purchase of 2 tires and a tire balance More

by DRCVJORDAN06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
October 01, 2020

My advisor anthony Lloyd was the best he made sure I was content and a satisfied customer he got me in went over everything I needed to know More

by kira_oswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lloyd
October 01, 2020

Fast service with good communication on necessary items. Gave option to select which ones are critical and which ones can be done at a later time. More

by teejaylouw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young
October 01, 2020

I wish I had the life time oil change tire rotation as part of the warranty deal like I was offered At the Toyota dealership in Brunswick. More

by jeromelott54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
October 01, 2020

After my service this last time I do believe I will look elsewhere to have my car serviced. I had my car serviced at 20,000 miles and was told that both my filters were in the yellow and needed to be chang More

by jhampe_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiesha Holmes/Tyshawn Miles
Oct 19, 2020 -

Chatham Parkway Toyota responded

Thank you for bringing this to our attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns please contact me directly. I look forward to speaking with you. Thank you, Shonda O’Connor – Customer Relations Service Manager. (912) 443-4459

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