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Chatham Parkway Toyota

Savannah, GA

4.0
761 Reviews
At Chatham Parkway Toyota, we offer knowledgeable sales representatives that are ready to answer all of your questions about new or pre-owned Toyota models. Reputation is everything to our company and satisfying our customers is how we have been able to build our dealership. Our main goal is to create a positive experience for you. While we are located in the Savannah, GA, area, we also have customers that come to us from nearby Georgia communities including Hinesville, Brunswick, Pooler, and Richmond Hill. Our dealership is your go-to Savannah car dealership for sales, service and Toyota parts
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7 Park Of Commerce Way

Savannah, GA

31405

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Showing 761 reviews

October 20, 2020

Professional courteous service in a friendly safe atmosphere. Corvid safety guidelines in practice which made me comfortable. Service was completed in a reasonable amount of time and we were informed More

by JOSUSHA7311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
Nov 04, 2020 -

Chatham Parkway Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day and we look forward to seeing you again soon!

October 20, 2020

Everybody I came across was flaunting social distancing norms or not wearing their masks properly or failing to sanitize before touching clients keys or credit cards orreceipts More

by bramstoker2001
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
No sales
October 20, 2020

Car wash was subpar, good was not securely fasten. It was bouncing up and down while I was driving on interstate I had to pull over to on the busy interstate to properly close the hood More

by flgoofman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 04, 2020 -

Chatham Parkway Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

October 16, 2020

both times I have been at Chattam Toyota, the agents don't tell me when my car has been done. One time my car had been sitting in the parking lot for more than ten minutes before I realized it was my c More

by JKMYEJM
Recommend Dealer
No
Employees Worked With
different people served me each time, and I don't remember their names.
Oct 19, 2020 -

Chatham Parkway Toyota responded

Thank you for bringing this to our attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns please contact me directly. I look forward to speaking with you. Thank you, Shonda O’Connor – Customer Relations Service Manager. (912) 443-4459

October 15, 2020

Fast,easy, and friendly check in and out. Clear details in text and ability to approve recommendations online is my fav. Online scheduling is great! More

by shannon31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiesha Holmes
Nov 08, 2020 -

Chatham Parkway Toyota responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day!

October 15, 2020

My experience was very friendly and the staff went out of there way to make me happy. They got me out in a timely manner More

by florine1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deandre Broadie
Nov 08, 2020 -

Chatham Parkway Toyota responded

Hello, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do! Safe travels!

October 15, 2020

Professional, efficient service. Clean waiting area. Informative about future services and prices accompanied with handout. I arrived early and was able to begin my service upon arrival More

by queenearldean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Hickman
Nov 04, 2020 -

Chatham Parkway Toyota responded

Queenearldean, thank you for your review; we are happy to pass along your comments to the team here at Chatham Parkway Toyota! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2020

I don’t think that my concerns were addressed appropriately. At drop off, one of the girls told this guy what I thought was wrong with my car. He shrugged his shoulders and said with an attitude, More

by cwebster724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Pratt
Oct 19, 2020 -

Chatham Parkway Toyota responded

Thank you for bringing this to our attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns please contact me directly. I look forward to speaking with you. Thank you, Sophia Habeeb-Smith – Customer Relations Sales Manager. (912) 443-4453

October 13, 2020

I used the valet service for my scheduled maintenance service and it was phenomenal. Thanks to the drivers, Tiesha and Jessica for their great service More

by imthgr8tst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiesha H.
Nov 08, 2020 -

Chatham Parkway Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

October 13, 2020

Mr. Johnson was very polite and professional. Someone I will continue to do business with and refer to others. A very Awesome and excellent experience. More

by jakarastyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Johnson
Nov 08, 2020 -

Chatham Parkway Toyota responded

Hello, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day!

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