Chatham Parkway Subaru - Service Center

Great service On time service, great prices, excellent customer care, easy to make appointments ,they go out of their way to make sure customers are satisfied. Thi On time service, great prices, excellent customer care, easy to make appointments ,they go out of their way to make sure customers are satisfied. Thinking of buying another Subaru !! More

Prompt service regarding our Outback battery Adam listened to our concerns and had the car checked by the service department very quickly. The battery was fine so they then checked other possi Adam listened to our concerns and had the car checked by the service department very quickly. The battery was fine so they then checked other possible reasons for the quick power drainage of the battery. The rear door was re-programmed and we were on our way home within an hour. More

Terrible service I always get 10 years and 200,000 miles from my vehicles, so dependability and service are extremely important. My last car was a Mazda MPV. My husban I always get 10 years and 200,000 miles from my vehicles, so dependability and service are extremely important. My last car was a Mazda MPV. My husband has a 2000 Nissan Frontier which has never let him down, not once. As I had read so much about the dependability and longevity of Subarus, I bought one from Chatham Pakway, and paid cash. It has been one year since I drove it off the lot. In the last couple of days, at least four different warning lights have started coming off and on intermittently. Today, I was stranded twice as the gear was stuck in park. Nothing I did worked. I finally gave up and left it as the temps are neat 100. After almost an hour and many attempts, I finally got it into drive,The service department at Chatham cannot get me in for FOUR days, even though I told them the car is stuck in park again, and can't be driven. I also told them my husband will be out of town for several weeks, and I am concerned it will either break down due to the numerous warning lights flashing off and on, or I will be unable to get the gear in drive. I will never do business with them again. The service department keeps customers. I'll be going to Nissan to trade the Subaru, if I ever get into the service department at Chatham Parkway so get the one I have fixed.Tje person from the Internet chat said a service employee would call..,still waiting. More