Chatham Parkway Subaru - Service Center

Subaru saved my husband's health and life from an accident that totaled my 2015 Forester Touring. I very much love my new 2021 Forester Touring. No other car holds my interest. accident that totaled my 2015 Forester Touring. I very much love my new 2021 Forester Touring. No other car holds my interest. More

The staff are kind and well educated in their field. The service is always well done . A special thanks to Brandon Wheeler. We found we had a common interest. He is very well versed in his product and provi service is always well done . A special thanks to Brandon Wheeler. We found we had a common interest. He is very well versed in his product and provides excellent advice toward future service needed. More

Geat dealership.Our salesman Jimmy was the best. So easy to do business with. Very knowlegeable and professional. Would highly recommend this dealership to family and friends. to do business with. Very knowlegeable and professional. Would highly recommend this dealership to family and friends. More

I was pleased with the time required to service my 2016 Forrester, however when my vehicle was returned to me, I found the technician had removed items from the glove box to check the cabin air filter but Forrester, however when my vehicle was returned to me, I found the technician had removed items from the glove box to check the cabin air filter but dropped my insurance and registration folio on the passenger side floor and did not replace it in the glove box. I found it the next morning. I was also less than pleased to see a red box checked on the inspection checklist the customer service rep failed to address. He presented the document to me as we were concluding my service call, however I do not recall him specifically addressing the fluids red box check or explaining which fluid the tech found low and if the tech added fluid to bring the fluid level back to norm. The Customer Svc. Rep. did recommend I return for the 60K service where additional items would be checked and serviced IAW Subaru specifications. I don't expect hand-holding, but if there's a red indicator on a checklist, I expect more information. Once I discovered the red box, I checked all fluid levels and found only the wiper fluid to be low, so I will give the Customer Svc. Rep. the benefit of the doubt - this time. More

We have 2 Subarus and we’ve been getting service from this dealership for several years now. They are very courteous, efficient and professional. Highly recommended! this dealership for several years now. They are very courteous, efficient and professional. Highly recommended! More

The dealership is clean and comfortable. The employees are friendly and efficient. Jimmy popped in to say Hi. He leased me the car and asked how everything was going. are friendly and efficient. Jimmy popped in to say Hi. He leased me the car and asked how everything was going. More

Dell was really great and patient with me as a first time buyer. He communicated quickly and efficiently.. I would definitely recomment him to others. buyer. He communicated quickly and efficiently.. I would definitely recomment him to others. More

The service was conducted on time and as requested. The complimentary oil change was much appreciated even though my Outback still has less than 5000 miles. complimentary oil change was much appreciated even though my Outback still has less than 5000 miles. More

Totally pleased. Vehicle pick up and delivery went smoothly. Service writer contacted me all through the day, and modified the work order when I made a late request. smoothly. Service writer contacted me all through the day, and modified the work order when I made a late request. More