Chatham Parkway Subaru - Service Center

CP Subaru has been taking great care of my 2018 Subaru Outback ever since I’ve owned it. Dustin Garland once again demonstrated excellent customer service by quickly diagnosing the problem I was having (H Outback ever since I’ve owned it. Dustin Garland once again demonstrated excellent customer service by quickly diagnosing the problem I was having (Harmon Kardon head unit), and offering free replacement under warranty. Additionally, he performed a capacitor discharge which seemed to temporarily fix the problem I was having until the new head unit was delivered. Once delivered, he and the CP Subaru team performed the head unit replacement in under 2 hours, and kept me updated throughout the process. This kind of customer service is what keeps me coming back as a CP Subaru customer. Thanks Dustin! More

Jenna Heck in the service department was extremely professional and very helpful to me on our recent service appointment. She is an asset to that Chatham Parkway Subaru location. professional and very helpful to me on our recent service appointment. She is an asset to that Chatham Parkway Subaru location. More

Great Service and truly wonderful staff. Very clean establishment, pleasant waiting area and perfect location.. Staff is customer focused, friendly and very informative. Wait times are at a minimum.. establishment, pleasant waiting area and perfect location.. Staff is customer focused, friendly and very informative. Wait times are at a minimum.. More

Chatham Parkway Subaru exceeded my expectations. They performed all of services in far less time than I had expected as well as giving me a loaner car. Great job! performed all of services in far less time than I had expected as well as giving me a loaner car. Great job! More

The staff was very friendly. Smooth process and Dealership was very clean. There was a problem with length of time of recall repair estimate that went from 1 hour on the phone, 3.5 hour estimate u Dealership was very clean. There was a problem with length of time of recall repair estimate that went from 1 hour on the phone, 3.5 hour estimate upon arrival, and the reality was all day. Dealership supplied nice and clean loaner vehicle that was full of gas. Would recommend this store and product to anyone. More

More than one person must have serviced my car because the work was completed very quickly. I normally would have taken the car for an oil change closer to home. the work was completed very quickly. I normally would have taken the car for an oil change closer to home. More

They're always so friendly everytime I go there! They are always very honest about prices and don't try to take all your money. Dustin is always so helpful when I go and very down to earth. always very honest about prices and don't try to take all your money. Dustin is always so helpful when I go and very down to earth. More

Great customer service. Employees are always Courteous and provide all the information needed regarding service being done. Clean and pleasant waiting area. Work was done in a short time. and provide all the information needed regarding service being done. Clean and pleasant waiting area. Work was done in a short time. More

Excellent, thorough and prompt service. Very accommodating in rescheduling our appointment. The check in process was very efficient and items serviced were promptly completed. It was a pleasur accommodating in rescheduling our appointment. The check in process was very efficient and items serviced were promptly completed. It was a pleasurable experience. More