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Chatham Parkway Subaru - Service Center
Savannah , GA
283 Reviews
283 Reviews of Chatham Parkway Subaru - Service Center
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August 16, 2024
Service department is incompetent and impossible to communicate with. first time I brought my car there my service advisor told me they have a hard time finding quality workers and end up costing the d communicate with. first time I brought my car there my service advisor told me they have a hard time finding quality workers and end up costing the dealership more money. huge red flag. I paid over $1000 to get my air conditioning and switch fixed. they held my car for over 3 weeks and no one in the service department could answer what the status of it was. I pick my car up and the AC does not blow cold. they take it back immediately, fix a leak, and suggest I "may" need a new evaporator (I did not). about 3 months later the air conditioning breaks again. they then tell me it would cost over $2500 to fix it and refused to compesate for their inability to properly diagnose the problem and fix it accordingly the 3 times that had them check my car out. so now I'm out the $1000 I originally paid and the AC system is still broken. I did bit of research and found out the problem within 1 hour. costed me about $30 and an hour and a half of my time. My AC system works perfectly now. this dealership did nothing but waste my time and money. My subaru dealership back home even told me to get my car out of there and never go back. More
by Don't go here
Employees Worked With
Verified CustomerMay 20, 2022
I had a 60000 mile tune up. When I got the car back. My clock was not adjusted and my automatic window did not work. Not a huge deal . 4 days later my car would not start a When I got the car back. My clock was not adjusted and my automatic window did not work. Not a huge deal . 4 days later my car would not start and I was stranded at work. Real inconvenient. I did take it back in and the rechecked battery. Thankfully I have not had a problem since More
by TIKELLER1
Employees Worked With
Austin Havu
May 17, 2022
The staff is very conscientious and takes time to talk with their customers about their service and owning a Subaru in general. They are very helpful and try to get you in and out as fast as possible. with their customers about their service and owning a Subaru in general. They are very helpful and try to get you in and out as fast as possible. More
by reeg00
Employees Worked With
Austin Havu
May 09, 2022
Polite, on time, good service. Clean, nice waiting room, and generally pleasant. Will come back agdin Clean, nice waiting room, and generally pleasant. Will come back agdin More
by ptwebb
Employees Worked With
May 06, 2022
Made the appointment online, downloaded some coupons to my wallet, and everything went smoothly. Also got the complimentary car wash, which is always a bonus. my wallet, and everything went smoothly. Also got the complimentary car wash, which is always a bonus. More
by southofjersey
Employees Worked With
May 05, 2022
one of the techs fulled my oil too high. early april when i went for an oil change etc. i checked my oil about a week ago. it was way too much. today i went to get a oil change to the right early april when i went for an oil change etc. i checked my oil about a week ago. it was way too much. today i went to get a oil change to the right amount ,thank you to michael for hooking me up with a free oil change for their mistake. subaru will always wants to make their customers happy even with mistakes. More
by ashleylorden
May 05, 2022
Brandon was very helpful and Professional. My car was damaged and he took it to the body shop right away. My car was damaged and he took it to the body shop right away. More
by maryemarciniak
Employees Worked With
May 04, 2022
Branden was very helpful. Also they were able to take care of my problem in a timely fashion. Waiting area comfortable and clean. Good coffee and soft drinks as well as fruit Also they were able to take care of my problem in a timely fashion. Waiting area comfortable and clean. Good coffee and soft drinks as well as fruit for refreshments. More
by TOMPSALOT
Employees Worked With
