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Chatham Parkway Subaru
Savannah , GA
850 Reviews
At Chatham Parkway Subaru, we offer new Subaru cars in Savannah, along with used cars, trucks and SUVs by top manufacturers in the Greater Savannah Area. Our sales staff will help you find that new or used car you have been searching for in Savannah. Make sure to have a look at our Subaru Reviews page too for more information about our lineup.
We take pride in having fantastic cars from some of the most respected names in the automotive industry. As a trusted Subaru dealership in Savannah, GA, majority of our cars are from Subaru. However, we also carry vehicles from the following manufacturers:
Audi
Buick
Cadillac
Chevrolet
Chrysler
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 7:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 850 reviews
June 29, 2021
I made an appointment on June 2, 2021, to have my 2015 Outback serviced. The first available appointment was for June 23, 9:30 AM. The requested service was oil and filter change, tire rotation, check/s Outback serviced. The first available appointment was for June 23, 9:30 AM. The requested service was oil and filter change, tire rotation, check/service air conditioning system, and perform the recall of replacing the front exhaust pipe assembly. The expectation when scheduling the service appointment three weeks out is that I would wait for the service to be completed on the same day that I brought the vehicle in. When I arrived on June 23, at 9:15 AM, I was told the service work likely would take two days because of the backup in the service department. I was provided a loaner vehicle. I then had to drive back to my home in St. Simons Island (75 miles and an hour and 20 minutes). I was able to return and pick up my 2015 Outback the following day on June 24. In short, I had to drive my car and the loaner a total of 300 miles for this service. My reason for asking that the air conditioning system be checked and serviced as needed is because it has been taking a longer than expected amount of time for the air conditioner to begin cooling. I am very disappointed to say that the problem was not addressed. Rather than diagnosing the cooling system and completing any needed repair, the service provided was: "climate control cleaning completed a/c refresher-sanitizer service." Driving back to Savannah to have the air conditioner truly diagnosed and repaired as needed is not an option. With the Subaru dealership being 75 miles from my home, the expectation is that the requested work would have been completed when the vehicle was there and had to be left. This was a very disappointing and frustrating experience. I likely will not return to Chatham Parkway Subaru for any additional service (the Subaru dealership in Jacksonville is an equal distance from my home). Further, this experience has me seriously considering selling the 2015 Outback and purchasing another vehicle for which I might be able to receive much better service. Thank you for allowing me the opportunity to provide feedback on my latest experience with Chatham Parkway Subaru. More
by PARISHWALKERJJR
Verified CustomerEmployees Worked With
Austin
June 29, 2021
Usually a 5 star experience however, this time wasn't up to my expectations. I requested that the maps be updated when I made the appointment but it wasn't entered on the order so I was told that I would h to my expectations. I requested that the maps be updated when I made the appointment but it wasn't entered on the order so I was told that I would have to reschedule to have my maps updated. Since it's a 200+ mile drive I decided that I would wait until the next service is due in December. A minor inconvenience but still not what I expected. Tom More
by toms7
Employees Worked With
Not sure that I worked with Dustin. Don't remember., Dustin Garland
June 26, 2021
I always have a good experience at the Service Center. On time, and fast. Thanks Brandon On time, and fast. Thanks Brandon More
by FIXX0
Employees Worked With
June 25, 2021
Everyone who helped me with the purchase of my new Outback was amazing! This was the 2nd car I purchased from Chatham Parkway Subaru and both times received same quality service. 😊 Outback was amazing! This was the 2nd car I purchased from Chatham Parkway Subaru and both times received same quality service. 😊 More
by featherlu
June 25, 2021
Always Fantastic service and quick as well. Will continue to bring our Ascent here and refer our friend and family to Chatham Parkway Subaru! Excellent company. to bring our Ascent here and refer our friend and family to Chatham Parkway Subaru! Excellent company. More
by bwest159
Employees Worked With
June 25, 2021
Efficient, pleasant staff, and very accommodating. They are never pushy! are never pushy! More
by lynnpoppell
Employees Worked With
June 25, 2021
Great buying experience. I had a great salesman Malcom Williams who answered all my questions but was no the least bit pushy. Everyone in the sales room was super helpful! Williams who answered all my questions but was no the least bit pushy. Everyone in the sales room was super helpful! More
by reeg00
June 23, 2021
I went in looking for a specific car and it was there and they did not try to convince me to look and any else I had a certain amount that I was focus on and it was smooth sailing from beginning to end 😊 they did not try to convince me to look and any else I had a certain amount that I was focus on and it was smooth sailing from beginning to end 😊 More
by Samantha
June 23, 2021
Dustin was the associate who kept me informed about the work being done on my car. He did a good job - helpful and professional. work being done on my car. He did a good job - helpful and professional. More
by mitzi0226
Employees Worked With
The tech who worked on my car, Dustin Garland
June 19, 2021
Had a 30,000 mile service on our Crosstrek along with the needed recalls. Took longer than expected to complete offered us a loner which was great. The service advisor kept us informed on everything performe needed recalls. Took longer than expected to complete offered us a loner which was great. The service advisor kept us informed on everything performed. Excellent work thanks. More
by MACEMAN13
Employees Worked With
Dustin Garland
