Chatham Parkway Subaru

I went in for an oil change and ended up with the car of my dreams! The salesman was very helpful and everyone at the dealership is always courteous. This is my 3rd car from Chatham Parkway Subaru. my dreams! The salesman was very helpful and everyone at the dealership is always courteous. This is my 3rd car from Chatham Parkway Subaru. More

Very help employees. Showroom was clean. Sales representative was very helpful and has answers to all my questions. Would but from there again. Showroom was clean. Sales representative was very helpful and has answers to all my questions. Would but from there again. More

They don’t want to honor bumper to bumper warranty that was offered to me. was offered to me. More

What a great experience working with Malcolm -- he found the perfect vehicle for our nonprofit and has the best customer service ever! the perfect vehicle for our nonprofit and has the best customer service ever! More

4th Subaru, second from this dealership, overall good experience some minor suggestions to improve: 1. My question to Jimmy's via email (clarify what he asked for to get the new license plate) according experience some minor suggestions to improve: 1. My question to Jimmy's via email (clarify what he asked for to get the new license plate) according to him went to Spam, good to have IT fix this so customers emails go to the salesperson and not to Spam. 2. I had to call to move things forward and pick-up the car, nobody notified me when the corporate lease paperwork was completed. Positive notes; Jimmy did a great job stepping in when Sarah was out, and glad to see that Dell Bacon (sold me the previous Subaru) is now the sales manager - Dell is a consummate professional and well-suited for a sales / management leadership role. Also, Kenny did a fantastic job showing me how the electronics worked in the new car vs my 2021 model....clearly other dealerships (Jimmy Britt recently I bought a new Jeep) failed in this area with the Jeep for my wife. I would be happy to get my next auto from this dealership & I'll recommend it to others. Best Regards, Kevin More

Very easy to work with. Understand what I wanted and willing to negotiate a reasonable deal. Eddie Black was awesome. Understand what I wanted and willing to negotiate a reasonable deal. Eddie Black was awesome. More

References say service and service department are friendly and dependable Jimmy was very helpful and knowledgeable as was Jermaine in finance I was impressed with the thorough teaching of all dashbo friendly and dependable Jimmy was very helpful and knowledgeable as was Jermaine in finance I was impressed with the thorough teaching of all dashboard / electronic s before I left dealership More

Brandon, Tank Sam, and Jermaine were very friendly and helpful. I was not planning on a purchase--just an oil change and an initial look at Subaru model options with a possible trade. Branddon took quit helpful. I was not planning on a purchase--just an oil change and an initial look at Subaru model options with a possible trade. Branddon took quite a lot of time to answer my questions and Tank made me a trade allowance that was hard to refuse-- and I am not an impulsiv buyer. Very jhappy with the Outback but will miss my BRZ. More

I felt like I was in good hands from the moment I walked in the door. From my salesman (Mr. Black), The man handling lenders (Mr.Tank), to the finance manager (Mr. Jermaine I think) I was taken care of by e in the door. From my salesman (Mr. Black), The man handling lenders (Mr.Tank), to the finance manager (Mr. Jermaine I think) I was taken care of by everyone. Even the other employees who weren’t helping me spoke and made sure I was okay! I left with a vehicle and a smile! More

Jimmy was exceptionally knowledgeable and addressed all questions that I had about the Subaru I ultimately purchased as well as others that we looked at. We provided him with things we were looking for in questions that I had about the Subaru I ultimately purchased as well as others that we looked at. We provided him with things we were looking for in a car and he sterred us to several good options. More