Chatham Parkway Subaru

Very attentive and responsive to the customer. Sarah Wright was very helpful through out the entire percess. Sarah Wright was very helpful through out the entire percess. More

Went in to buy a used car and salesman was unwilling to negotiate sale price. He wouldn't even entertain some form of military incentive. I spent several hours in the dealership and by that time I felt obl negotiate sale price. He wouldn't even entertain some form of military incentive. I spent several hours in the dealership and by that time I felt obligated to make a purchase I didn't feel comfortable with but I was in a bind since my previous vehicle was just totaled. I was out of town for military training and only home for the weekend so time was an issue and shopping around wasn't a possibility for me. So against my gut feeling, I just bought the car anyway. I guess good deals are just a thing of the past now. More

Sales outstanding customer support Donnie Marks went over and above , Mark made getting paperwork competed easy! Everything 1st class!, Purchased from Chatham and not the Subaru dealer five miles from my hom and above , Mark made getting paperwork competed easy! Everything 1st class!, Purchased from Chatham and not the Subaru dealer five miles from my home in Charleston because Chatham recognized my company’s discount referral (Boeing). Only one negative, the attention to detail in the cleaning and preparation of the vehicle was poor, the car was parked on the lot under a tree for what seemed to be awhile, the prep department did not take the time to thoroughly remove sap and tree debris from the crevices in and around door jams, under hood, hatchback, roof rack and even left sap stains on the roof and hood. More

Great experience with the guys from Chatham Parkway Subaru. Donnie was great at showing me vehicles. We looked at more than a couple. The management staff is great. All in all, I give this dealer Subaru. Donnie was great at showing me vehicles. We looked at more than a couple. The management staff is great. All in all, I give this dealership 6 Stars and a 12 out of 10. Left with a new car at a great price, and an awesome interest rate. More

People there are great, very friendly and outgoing. They deal with honesty and integrity. Really is nice to have that kind of thing. They deal with honesty and integrity. Really is nice to have that kind of thing. More

Had a great experience with both Malcolm and Mark. Kind, friendly, and knowledgeable staff. Love the vehicle and the attention to detail. Kind, friendly, and knowledgeable staff. Love the vehicle and the attention to detail. More

Appeared interested in my concerns. Did not pressure my decision. Provided answers in a timely manner. Did not pressure my decision. Provided answers in a timely manner. More

Chatham Parkway Subaru has phenomenal customer service and incredible employees who are genuine, kind, and professional! Malcolm Williams and Jermaine McKeever are two of the best! They truly made my expe and incredible employees who are genuine, kind, and professional! Malcolm Williams and Jermaine McKeever are two of the best! They truly made my experience easy and unforgettable! More

Great store love them so much it was easy buy Leo was a peach and the service was top notch peach and the service was top notch More

I purchased my Jeep Cherokee with the understanding that the previously identified scratches on the hood would be fixed. My wife took the Jeep to your service shop and was told that they were NOT going to f the previously identified scratches on the hood would be fixed. My wife took the Jeep to your service shop and was told that they were NOT going to fix the scratches! Wow really! Maybe Sarah spoke before she received the authorization to have the scratches fixed, none the less, she spoke and promised that they would be repaired! On that promise, I proceeded with the purchase. SUCKER! Chatham Parkway Subaru has lied and I am stuck with a damaged vehicle!!!!! Sarah was a good salesperson. But she spoke what turned out to be a bold face lie to make the sale. A service center is a very important part of any dealership and this one has failed to earn our trust. More