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Chatham Parkway Lexus
Savannah, GA
123 Reviews
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Showing 123 reviews
July 06, 2017
Good things come to those who wait As much as I hated to give up my 2000 LX470 that I had been driving happily for 14 years, the time had come to move on to a newer model. We went to C As much as I hated to give up my 2000 LX470 that I had been driving happily for 14 years, the time had come to move on to a newer model. We went to Chatham Parkway Lexus to see what they had on hand for certified pre-owned vehicles.Bryan Pustay approached us as we walked around the lot so I explained that a smaller SUV - an RX350 - was what I was interested in. He showed me a few and I test drove one but it wasn't exactly what I wanted. I gave him a description of what I was looking for and the time frame within which I planned to make a purchase. Like I said I wasn't in a hurry because I loved my big old "tank " that was part of the family at this point! Bryan said he would keep checking and let me know when something came up. He did exactly that sending me links for possibilities but the right one hadn't appeared yet. Finally a couple of months later there it was, so it was delivered from Hilton Head and we went to check it out. It was just what I wanted! To make a long story short , Bryan was knowledgeable, very professional, very personable and continued to search without trying to sell me something I didn't want. I really appreciate all of his help and look forward to working with the dealership for service and maintenance issues in the future. Thank you Bryan !!! More
by Cyndi
Employees Worked With
finance manager
June 28, 2017
Great service and staff Chatham Parkway Lexus went above and beyond when I came into look at the cars.. Bryan Pustay was very friendly, informative, and provided excellent c Chatham Parkway Lexus went above and beyond when I came into look at the cars.. Bryan Pustay was very friendly, informative, and provided excellent customer service.. Would highly recommend this dealership to anyone. More
by mweissbe
Employees Worked With
Bryan Pustay, Mr. Chester
June 27, 2017
Bryan Pustay is THE best person to buy from. I loathe buying cars because sales people can be so awful. Bryan was knowledgeable and helpful without being pushy or sleazy. I felt like I got a fair I loathe buying cars because sales people can be so awful. Bryan was knowledgeable and helpful without being pushy or sleazy. I felt like I got a fair deal and I am confident Bryan will follow up as needed. I specifically recommend Bryan at whatever dealership he is at - which currently is Chatham Lexus. He is amazing, down to earth, professional, and helped make a car buying experience pleasurable for once! More
by Mia
Employees Worked With
Bryan Pustay
June 24, 2017
Professional and Personalized Service From Start to Finish Upon arriving at the dealership, we were greeted by several employees. Everyone was helpful until our salesman arrived. Nick Smith, our salesman, was Upon arriving at the dealership, we were greeted by several employees. Everyone was helpful until our salesman arrived. Nick Smith, our salesman, was professional and personable.. He was able to accommodate our requests and answer questions promptly. Throughout negotiations, Nick was aware of our specific requirements and needs.. From the salespersons, sales manager to General Manager my husband and I were treated with respect and consideration. More
by diane5531
Employees Worked With
Nick Smith and sales manager, Cayton
June 20, 2017
Best Car Experience...Ever ! Want to thank Richard, Patricia and Michael for all their superb help ! They made car leasing an absolute dream for my entire military Family. v/r Want to thank Richard, Patricia and Michael for all their superb help ! They made car leasing an absolute dream for my entire military Family. v/r CW3 Ed Carnine More
by Chief09
Employees Worked With
Patricia Bynes and Michael Wells
June 17, 2017
New Lexis RX 350 The car is super good it works fine and it rides smooth. Mr Grant is very kind and helped us with all aspect of the purchase. I highly recommend the The car is super good it works fine and it rides smooth. Mr Grant is very kind and helped us with all aspect of the purchase. I highly recommend the dealership and most of all Mr. Grant. The Wilsons More
by Wilson
Employees Worked With
Sam Grant
May 24, 2017
Love my Lexus An amazing experience buying my New Lexus. Nick Smith, car advisor, greeted us with a welcoming professional attitude. We told him the car we were i An amazing experience buying my New Lexus. Nick Smith, car advisor, greeted us with a welcoming professional attitude. We told him the car we were interested in and he escorted us to the car. I felt no pressure the entire time we were looking at our choices. Nick answered all our questions we had about the vehicle and did some research we asked him to do. We took our time doing our individual research on the car with no pressure from anyone. Once we made our decision to purchase the car, it was smooth sailing or should I say driving from there. We informed Nick that we didn't have time to go over the technical learning process, and I would have to come back in a few days to learn. (It had been 10 years, since we had a new car). No problem. He is very patient teaching me, answers my questions. I love my Lexus and the experience we had made it even better. I would recommend the dealership to everyone. More
by catgirl
Employees Worked With
Nick Smith
May 16, 2017
Buyer Experience Buying a new car is a difficult undertaking which attempts to align the emotional, technical, and financial elements that guide you to your final deci Buying a new car is a difficult undertaking which attempts to align the emotional, technical, and financial elements that guide you to your final decision. To give context; this was our first new car since 1989. We had done our research and were considering five options: BMW X3/X5, Tahoe, and Lexus RX350/NX200T. Without going into the details of comparing the different options of cost, performance, style and the human factors we ultimately decided on the NX200T. Helping us to narrow our search was the reputation of the Lexus brand and our previous exposure to owning used Lexus model cars. The buying experience was first rate starting with the dealership location on Chatham Parkway as opposed to Abercorn. Very relaxed setting. The dealership showroom and sales area were modern and well appointed and was impressed with the coffee/snack bar with attendant. At no time did we feel pressured to make a decision. Salesman, Sam Grant navigated us most successfully through the sales experience, taking us for test drives and answering all our questions and allowing us private moments where we needed to discuss the pros and cons of reaching a final decision. Most appreciate not getting the hard sell. With Sam's help we were ultimately confident in our decision to buy the NX200T. Would use this dealership and Sam again. More
by anewcarforme
Employees Worked With
Sam Grant
May 13, 2017
Profiling It took he a hold seven days to purchase a vehicle because of the sales manager mess up on the price. The customer service was very awful. I will no It took he a hold seven days to purchase a vehicle because of the sales manager mess up on the price. The customer service was very awful. I will not recommend anyone to buy a car from chatham parkway Lexus! But my sales men did a excellent job More
by Bamtheman
Employees Worked With
Nick Smith
May 04, 2017
A happy customer. I have given the ratings that I have because we received professional and timely service. Mr. Grant was informative and courteous. All personnel we i I have given the ratings that I have because we received professional and timely service. Mr. Grant was informative and courteous. All personnel we interacted with was extremely friendly. The dealership is representative of a place that I believe I would get good service on the care and be treated respectfully while I wait. More
by Blue64
Employees Worked With
Mr. Sam Grant
