Chatham Parkway Lexus

The team at Lexus is Phenomenal! I had the pleasure of working with Sam Grant who was very understanding, trustworthy and knowledgeable! As a first time car buyer, Mr. Sam took his time to make sure I und working with Sam Grant who was very understanding, trustworthy and knowledgeable! As a first time car buyer, Mr. Sam took his time to make sure I understood every step. If you ever visit Chatham Parkway Lexus, ask for Sam Grant! More

Another Great Lexus Experience If you are in the market for a Lexus, you must speak with Sam Grant at Chatham Parkway Lexus. He is the best sales consultant I have ever had the plea If you are in the market for a Lexus, you must speak with Sam Grant at Chatham Parkway Lexus. He is the best sales consultant I have ever had the pleasure of dealing with and will patiently explain all the purchase options available and work hard to make the best offer to you, all without any pressure. The same can be said of the customer service attitude of the service department. With that said, a very pleasant and enjoyable "Lexus" experience! Thanks again Sam... More

Excellent I loved my experience at the dealership. My sales man Scott was excellent. When I first arrived I was a little skeptical but Scott reassured me everyt I loved my experience at the dealership. My sales man Scott was excellent. When I first arrived I was a little skeptical but Scott reassured me everything would be okay. More

Great Experience! I am a first time Lexus buyer. Scott and Walter were my contacts. Both were very patient in answering my questions and allowing me time to make my d I am a first time Lexus buyer. Scott and Walter were my contacts. Both were very patient in answering my questions and allowing me time to make my decision. Scott was able to locate the car with the specifications I requested. He actually was able to get the car to the dealership a day earlier than expected. Overall, my experience with Chatham Parkway Lexus sales team was a great experience. More

Needless to say... I LOVE my car In November, 2018, for my upcoming anniversary, my husband insisted I replace my aging Prius with a Lexus. How in the world could I say NO to that sug In November, 2018, for my upcoming anniversary, my husband insisted I replace my aging Prius with a Lexus. How in the world could I say NO to that suggestion!!! I had leased several Lexus vehicles in the past and was always so happy with everything about the driving experience they offered. Our go-to dealership was Chatham Parkway Lexus in Savannah, GA since I had done business with them in the past and knew that they took such good care of their customers. We were not disappointed when we got to the dealership and were introduced to Sam Grant by my old friend, Al Chester. Sam was such a calm, well informed salesman and immediately made us feel comfortable. We knew we wanted a Lexus 350 and Sam explained the many new and improved features of this vehicle that had been implemented since I had driven a Lexus before. He showed us an older model and then a beautiful 2019 white pearl Lexus 350...we were "in love" already. Sam carefully and slowly described the interior features and answered all of our questions. Then we got to test drive the vehicle and once again Sam told us about safety features to look for. Of course by this time, we were satisfied that this was the car for us! Again, under no pressure to make a decision one way or another, but wanting to let us know about the financial details, Sam obtained that information and presented us with several options and resulting payment plans. We settled on a three year lease, Sam led us through the different steps of signing all of the necessary paper work, then turned us over to Al Chester who would complete the business part of the transaction. Throughout this entire time at the dealership, everyone was so very kind and eager to make us feel comfortable. We got even more information from Sam when our Lexus was turned over to us along with the keys and huge red bow picture taking moment. Sam repeated that if we had any issues or questions, we could call him or send him a text using the contact information he gave us. He also recommended that we might want to attend a "new car school" on an upcoming Saturday morning at the dealership. In the next several weeks, I did contact Sam several times and got an almost immediate response. We also received a very nice Christmas present (personalized Lexus coffee mugs and yummy muffins) from Sam. I did attend the new car educational meeting and was very glad I did. We got to meet the service manager and other dealership personnel and ask questions. It was a very valuable session...again we new car owners were treated with patience and given concise, useful answers. I highly recommend Sam Grant and the entire group of folks who work at Chatham Parkway Lexus. They are the BEST! By the way...I LOVE my car...no surprise there.... More