Chatham Parkway Lexus
Savannah, GA
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Consistent Good Service Sam let me know when cars that might fit my profile came in. He did everything I asked Thanks again for your help in car search 2017!! Sam let me know when cars that might fit my profile came in. He did everything I asked Thanks again for your help in car search 2017!! More
Best Car Buying Experience I visited the dealership looking for a used Certified Lexus. I had plans to meet with Sam Grant, but due to the birth of my daughter, plans got delaye I visited the dealership looking for a used Certified Lexus. I had plans to meet with Sam Grant, but due to the birth of my daughter, plans got delayed. Sam could not have been more understanding and helpful with rescheduling and communication. The whole process went very smooth. My wife and I left with a great car and smiles on our faces. I highly recommend this dealership. The professionalism and attitude of the staff was next caliber. More
"Exceptional Customer Service Experience!" Although I didn’t make a purchase I just wanted to inform you about the exceptional customer service experience that Sam Grant provided me. His knowle Although I didn’t make a purchase I just wanted to inform you about the exceptional customer service experience that Sam Grant provided me. His knowledge of the inventory and his high level of professionalism were very impressive. And because of this reason I feel certain that I will be purchasing my next vehicle from your dealership in the near future. More
Working with Sam Grant at chatham parkway lexus was awesome! From start to finish was an awesome, delightful, pleasant and warm experience. Sam Grant must have the patience of job, He endured much dealing with m From start to finish was an awesome, delightful, pleasant and warm experience. Sam Grant must have the patience of job, He endured much dealing with me and my requests. He was very professional and concerned about every aspect of the process. Lexus is an excellent dealership, it was just like family. We felt right at home!. Lexus must have the best customer service department in Savannah. Mike Wells , Sam Grant and Eric in the service department were outstanding. I love my lexus chatham parkway family! More
Purchased a RX350 In Jul 2016, I traded a Lexus IS and Nissan Rogue to purchase my dream car Lexus RX350. Overall it was a pretty great experience. The team worked hard In Jul 2016, I traded a Lexus IS and Nissan Rogue to purchase my dream car Lexus RX350. Overall it was a pretty great experience. The team worked hard to give me exactly what I wanted for the right price. More
EXCEEDS EXPECTATIONS!! From Sam Grant in Sales, Mike Wells in Management to Eric and Evan in Service, you will not find a dealership as awesome as this!! EVERYONE, I mean EV From Sam Grant in Sales, Mike Wells in Management to Eric and Evan in Service, you will not find a dealership as awesome as this!! EVERYONE, I mean EVERYONE is courteous and goes the extra mile to make a customer satisfied to the fullest. Sam will steer you every step of the way even if you are not tech savvy and have difficulty understanding all the fabulous bells and whistles on the vehicle. There is also a class to further your understanding of the vehicle. This is my second Lexus, and I am convinced, I am Lexus for life. That is as long as Chatham Parkway Lexus is here! You will NOT be disappointed!! They are amazingly AWESOME!!!! More
Sam Grant is your salesman!!! Thanks to Sam Grant, my Lexus experience was amazing! I purchased my car back in September and am completely satisfied. Although when I first arrived Thanks to Sam Grant, my Lexus experience was amazing! I purchased my car back in September and am completely satisfied. Although when I first arrived, I did have a rocky experience with an salesman/associate but you cant hold the company liable because their employee is having a bad day. Address it and allow it to be handled. How and when it is handled is not the customers business. Sam definitely took care of me thereafter. I am still pending work and a refund which is totally my fault so I will see how this goes moving forward, as I have read some of the reviews and it seems a little scary. As a business owner, myself, humans have some of the highest expectations ever (of businesses) and think that they can move mountains in a split second and unfortunately, it doesn't work like that. I hope that Sam continues to work with Lexus and if you have a desire to purchase a new car, go see Sam! He is they guy. More
New Lexus Purchase We bought a new Lexus RX350 in August, 2016. Sam was our Sales consultant. He helped us in negotiating a good deal for the car. Overall, we are very h We bought a new Lexus RX350 in August, 2016. Sam was our Sales consultant. He helped us in negotiating a good deal for the car. Overall, we are very happy with the deal and we would recommend Sam to our friends who are looking to purchase Lexus. More
"From Infinity to Beyond (Lexus)" I owned two Infinity cars (coupe and sedan) but needed to replaced the coupe. Sam Grant worked diligently but not overwhelming to find the right situa I owned two Infinity cars (coupe and sedan) but needed to replaced the coupe. Sam Grant worked diligently but not overwhelming to find the right situation for me. Lexus had never impressed me as a brand however the professionalism, product knowledge and customer environment swayed me to reconsider. The customer experience has been consistent in the financing and service areas as well. Because my expectation are satisfied, I will probably bring my other Infinity to Chatham Parkway until I switch over completely. :-) More
Wonderful Experience I dread buying a new car, thinking I will somehow be talked into something I don't want..but working with Sam Grant was a delightful experience. He l I dread buying a new car, thinking I will somehow be talked into something I don't want..but working with Sam Grant was a delightful experience. He listened to my concerns and wasn't overbearing as so many are. He explained the new features of the RX350 so well that I just had to have it ...especially with all the new safety measures. I would certainly return when the time comes for another one. More