104 Reviews of Chastang Ford - Service Center
Excellent service with a smile I regularly bring my Ford F-150 into the QuickLane service area for all my service. They are always accommodative and generally get me right in. the I regularly bring my Ford F-150 into the QuickLane service area for all my service. They are always accommodative and generally get me right in. the desk personnel and techs are quite proficient and sensitive to the fact that I am waiting for my vehicle. the waiting area is clean and inviting, as well. More
ALL WAYS TAKES CARE BUSINESS THEY HAVE ALL WAYS DONE A GREAT JOB. FAIR PRICING AND MEET TIME LINE I NEED TO GET BACK OUT ON ROAD. THANK YOU EUNICE. THEY HAVE ALL WAYS DONE A GREAT JOB. FAIR PRICING AND MEET TIME LINE I NEED TO GET BACK OUT ON ROAD. THANK YOU EUNICE. More
Professional,competent and friendly The dealer ship did a great job in perfoming what I expected them to do !!They also did the work in a timely fashion as promised! The dealer ship did a great job in perfoming what I expected them to do !!They also did the work in a timely fashion as promised! More
great quick service service always gets my vehicle in and out as promised. been coming here for years and never any surprises.. great family owned business, treat you lik service always gets my vehicle in and out as promised. been coming here for years and never any surprises.. great family owned business, treat you like family More
Fantistic Service!! Our van was serviced ahead of their time quoted. They said it would be five days before they could diagnose, but they diagnosed and repaired within t Our van was serviced ahead of their time quoted. They said it would be five days before they could diagnose, but they diagnosed and repaired within those five days. Thanks guys for getting our van back to us so quickly!!! More
Assertiveness Ms. Denise came out of her office to assure my truck made it in to the service center. She was polite, helpful, and sold the company. I am glad to be Ms. Denise came out of her office to assure my truck made it in to the service center. She was polite, helpful, and sold the company. I am glad to be a new customer. Nic was very helpful. He made sure that the work was done in a timely and professional manner. More
Waste of money and time Other than my engine light on when I picked up the truck, my check coolant light on when I picked up the truck. 350$ to unpinch a speaker wire, my 4 Other than my engine light on when I picked up the truck, my check coolant light on when I picked up the truck. 350$ to unpinch a speaker wire, my 4 wheel drive not diagnosed after 2 weeks and still broken blue tooth after two weeks. and a 700$ rental car bill. Not sure what else could have made the experience worse with y’all. I understand it’s the holidays but when I tell other dealers about this they don’t even know what to say. So I can honestly say. I loved nothing about my experience at Chastang Ford. More
Done and done We have three vehicles all bought in October 2015. In part as preventative maintenance I replace tires and batteries every two years - about every 50, We have three vehicles all bought in October 2015. In part as preventative maintenance I replace tires and batteries every two years - about every 50,000 miles for us. Pleasantly surprising was the fact that Chastang's Fast Lane came in as the fastest and most economical dealership providing the service. We set an appointment and specified tires that needed to be ordered and they were there when we arrived and everything was accomplished quickly and, just as importantly, the service department did not give us a laundry list of squirrely recommended repairs. The honesty is appreciated as much as the good service! More
Happy Customer My company has used Chastang Ford service center many times, Eunice handles everything quickly and efficiently and I am always happy to speak to her. My company has used Chastang Ford service center many times, Eunice handles everything quickly and efficiently and I am always happy to speak to her. I recommend their service center for all repair needs. More
No hassles, ready when promised. I purchased my F150 from Chastang, also a no hassle experience. I At that time I purchased extended warranty (Premium Care) and the maintenance plan ( I purchased my F150 from Chastang, also a no hassle experience. I At that time I purchased extended warranty (Premium Care) and the maintenance plan (Premium Maintenance) for the truck. I see Rey in the service dept regularly for my maintenance needs in the Quick Lane line. Never any issues and been very happy with the service I receive. More