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Chase Chevrolet Co., Inc. - Service Center

Stockton, CA

4.3
822 Reviews

822 Reviews of Chase Chevrolet Co., Inc. - Service Center

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March 02, 2023

My car was towed there and l I was disappointed I didn’t get a call and had to go to the dealership to inquire about my car. I did not get a callback the next day as I was told. I depend on my car as my hus More

by gfran1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Aceves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Chase Chevrolet Co., Inc. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 272-1657 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

March 02, 2023

Both times I’ve been to Chase I’ve had good customer service as well as everything done accordingly to what they quoted. Unlike Sanborn Chevrolet in Lodi. More

by Brucestreeservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Chase Chevrolet Co., Inc. responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2023

Staff moves a little slow not to bad but more interested in talking to each other rather than customers More

by Bp350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras
Mar 06, 2023 -

Chase Chevrolet Co., Inc. responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 27, 2023

They started on my truck right when I got there and also recommended things I might and might not need More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Contreras
Mar 04, 2023 -

Chase Chevrolet Co., Inc. responded

Stan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 25, 2023

Te staff are friendly and professional. Service is wonderful. I appreciate everyone at Chase Chevrolet. More

by JULIESENEGOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Overmyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Aceves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Birton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gittere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Contreras, Kin Khoonsrivong
Mar 02, 2023 -

Chase Chevrolet Co., Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Chase Chevrolet CO., INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2023

Took my truck in for service they made sure the truck was drivable and good to go after multiple oils pans was put in it. More

by rgraham28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Chase Chevrolet Co., Inc. responded

We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

February 24, 2023

Not precise at explaining why I needed a new transmission and seemed like they didn’t care More

by Robertjdean74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Quintana
Feb 24, 2023 -

Robertjdean74 responded

Not precise at explaining why I needed a new transmission and seemed like they didn’t care

Mar 01, 2023 -

Chase Chevrolet Co., Inc. responded

Thank you for taking the time to leave us your honest feedback. Please contact us at (877) 272-1657 when you have an opportunity, and we will be more than happy to try and turn your experience around.

February 23, 2023

Thank you for the hard work and dedication to my vehicle! We will be back! More

by ricardo.valencia87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Chase Chevrolet Co., Inc. responded

Ricardo, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 22, 2023

Definitely keep using them for service and sales…. I’ll recommend them every time for both! More

by kperalta8081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Overmyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Birton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Chase Chevrolet Co., Inc. responded

Thank you for your kind words and this wonderful review! Thanks for the recommendation, and have an amazing day!

February 21, 2023

Had to have service done here do to maintenance card. Oil chane took longer, cost much more and had no car wash. More

by Crandre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Gittere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Chase Chevrolet Co., Inc. responded

Crandre, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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