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Chase Chevrolet Co., Inc. - Service Center

Stockton, CA

4.3
824 Reviews

824 Reviews of Chase Chevrolet Co., Inc. - Service Center

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July 29, 2023

Horrible service I have a 24 Silverado 2500 when the truck decides to break down they give me a nissan Verza for a rental. They need to have loaner trucks for contractors like me ! Last time I buy a tr More

by GONZALEZDYNASTYTRUCKS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Madrigal
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Tyler is great! Please encourage him to stay onboard. He is a breath of fresh air fo Chase Chevrolet. More

by NCADEMARTORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Gittere
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Friendly, professional and knowledgeable in dealing with specific problem I came in for. Miss the coffee and donuts from a few years ago! When completed miss the truck washing when it was ready. Hopefully More

by JohnMcKillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Duquette
July 27, 2023

Very attentive and helpful made everything go smoothly. .took stress away from buying from Chase More

by tolivas53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Constant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Quintana
July 27, 2023

I drop off my car because my tire suddenly burst while Im running. He did not grant my warranty of my tire since my car is brand new and only 9235 miles . And I have a Premier Ally Proctection of my car. I More

by Noli Auman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Aceves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Noli Auman responded

Continue. . . .When I drop off my car that is Saturday and then I asked a transport to get me back home . But this man Angel Aceves he said to me there is no transport because today is weekend. When I pick up my car that is Thursday I called to the customer service I asked a transport because I want to get my car she said there is no transport long time ago. That means this man Angel Aceves telling lies to me because even I asked a transport on weekdays he cannot provide to me. One more thing , when I pick up my car I asked him why I gonna pay I have my warranty he said no WARRANTY on tire Whatt ? ? ? Every tire have a Mileage warranty and my tire since I bought my car brand new and it will burst while Im running. I want him fired so that he cannot SCAM to other people again , he is the SCAMMER !

July 27, 2023

The service technician told me to bring my truck in and after you would’ve had it for a day you told me you wouldn’t be able to look at it for a week. More

by rsitkin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Ely
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

They were able to diagnose and fix our problem in a short amount of time. Very pleased with outcome. More

by SMAESTRETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Madrigal
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Provided tight vehicle a fair price. Comfortable experience. Not familiar individual in initial question. Ok More

by JVANZETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Overmyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Quintana
July 26, 2023

My car is amazing and they took care of every issue. Came back like new!! My warranty kicked in and I couldn't be happier! More

by TOMASMENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Aceves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Quintana
July 26, 2023

You guys should at at least clean out the customers car and give it a wash before giving it back. Too much money is being spent with you guys More

by Tsunami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Ely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Quintana
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