Chase Chevrolet Co., Inc. - Service Center
Stockton, CA
825 Reviews of Chase Chevrolet Co., Inc. - Service Center
Chase has always been of value to me. Most of the people I have dealt with have been helpful. Will look for my next car at Chase. Most of the people I have dealt with have been helpful. Will look for my next car at Chase. More
The service was good and the customer service was great. Wait time was just 45 minutes longer than expected Wait time was just 45 minutes longer than expected More
Lube shop is gear with advent of new manager I hope he is around for a long time is around for a long time More
There always thorough and take care of my vehicle. Thanks to John Chase and Ernie Rodriguez Thanks to John Chase and Ernie Rodriguez More
Angel was diligent in finding out what was going on with my Traverse and he found out. my Traverse and he found out. More
CHASE CHEVROLET gives the Best EXCELLENT SERVICES from their SALES DEPARTMENT TO THEIR SERVICE DEPARTMENT. their SALES DEPARTMENT TO THEIR SERVICE DEPARTMENT. More
Angel has horrible communication. Finally got Angel to call me back, and he said too many people involved. That 's his fault for not communicating with me properly. Simple question: Finally got Angel to call me back, and he said too many people involved. That 's his fault for not communicating with me properly. Simple question: How much longer(expected to be done before Noon 2nd Day, Vehicle stayed overnight) will my Vehicle be there? I called after 1pm. Angel knew the part was late( received at 11:30am). Part was originally expected 7-7:30am. If the delivery was late, he could have simply communicated 2 Days , no vehicle. I had to call to find out the status for both days. 1st Day, expected end of day. I called at 3:30pm, found out needed an additional couple of hours. Left over night to pickup by Noon Day @ 2nd Day, part expected 7-7:30 am. To be completed no later than Noon(according to Angel) 2nd Day, no calls from Angel. I reached out at 1pm Status? No answers, multiple people, multiple phone calls. Finally Angel calls says part was late, will have Vehicle done in 30 minutes. 3 Women in CSR kept rerouting me to the wrong departments/ext. Then CSR stopped answering my phone calls all together. Overall the work from the Service Crew(Installers) turned out great. More
He is Courteous and prompt. He has Good communication skills. I would Highly recommend to others. He has Good communication skills. I would Highly recommend to others. More
Smooth transaction and very helpful staff made my New car buying experience easy. Chase Chevrolet and Jaime kept us well informed along the way about timing and next steps. It was a pleasure working with him buying experience easy. Chase Chevrolet and Jaime kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend! More
Clean and accurate information. Hector properly identified the issue and provided a quote for the work. Vehicle is running like a champ and the root causes of the issue were address Hector properly identified the issue and provided a quote for the work. Vehicle is running like a champ and the root causes of the issue were addressed. More