Chase Chevrolet Co., Inc. - Service Center
Stockton, CA
828 Reviews of Chase Chevrolet Co., Inc. - Service Center
They almost always do a good job, but every once in a while, as in my last visit, they failed to isolate a problem that I brought up, and so I will have to return… while, as in my last visit, they failed to isolate a problem that I brought up, and so I will have to return… More
No hassle, very helpful and understanding Friendly, did not push to up sale my needs when I came in for a battery. I was informed of options but was not feeling any pressure . not push to up sale my needs when I came in for a battery. I was informed of options but was not feeling any pressure . More
Always kind and respectful. I always take care of us. We always purchase cars from Chase and respectful employees. Always finding us great deals and discounts. We appreciate it. I always take care of us. We always purchase cars from Chase and respectful employees. Always finding us great deals and discounts. We appreciate it. More
The time before this last one. They forgot my vehicle was there. Tony didn't follow up. This time I called due to not receiving a call by end of day. Tony had no information due to They forgot my vehicle was there. Tony didn't follow up. This time I called due to not receiving a call by end of day. Tony had no information due to no notations by mechanic. Said he would call next day. No call. I called to find out that Tony was off and to call him or he will call the next day. (Day 3) I called again and was told Tony was off this day also. I asked to speak with the manager Matt. He found the vehicle has been ready for pick up but no one followed up. More
Very professional Very professional good service and good people skills. I'll be back again Very professional good service and good people skills. I'll be back again soon people skills. I'll be back again Very professional good service and good people skills. I'll be back again soon More
Mark is a joy and he made me feel important Mark is a joy and he made me feel important . He even squeezed me to the front of the long line since I only needed something small done and he made me feel important . He even squeezed me to the front of the long line since I only needed something small done More
We went in for an oil change and advised the rep that we thought we were leaking oil. Asked if the guy doing the IL change could check so we could make an appointment with the service department but when my thought we were leaking oil. Asked if the guy doing the IL change could check so we could make an appointment with the service department but when my vehicle was done apparently they did not find anything however that evening at home in my garage I had a big puddle of oil on my floor. My husband went under the vehicle and took pictures were you could see we are leaking. Looks like maybe from my oil pan gasket but not for sure. If you mechanic would have seen this we could have made an appointment with your service department to get my vehicle checked out. Very disappointed about this. It makes me not trust your mechanics or service team. More