Chase Chevrolet Co., Inc. - Service Center

I have been going in for over 15 years to get multiple vehicles serviced and never have I waited 3 hours for an oil change and tire rotation. Then the associate could not figure out how to bill my servic vehicles serviced and never have I waited 3 hours for an oil change and tire rotation. Then the associate could not figure out how to bill my service properly and I continued to wait. I did receive a 20 off my bill but the service was sub par at best. I never had any issues with a tire sensor and for some reason the sensor coincidentally went bad immediately after my service which included a tire rotation. I was told that I needed a new sensor for one tire that would cost about 175 ( never provided a direct quote). Very frustrating experience overall and I will no longer be coming back. More

Felt a little rushed and did not like that I dropped off my suv at 9am and told it would be ready early afternoon to only not have been given an update as to the time frame needing to be changed to the next my suv at 9am and told it would be ready early afternoon to only not have been given an update as to the time frame needing to be changed to the next day I called multiple times to get an update on my suv from 1-3pm only to finally be told around 430pm that it needs to stay till the next day. Poor communication with customer about progress of repairs being done. If update was given without me having to call multiple times there would have been no issue giving you guys 5 stars. Hopefully next time the communication on updating customer is better. More

Great Customer Service each time that I have serviced my car there. Buy into it. car there. Buy into it. More

The services at Chase is exemplary. Nick is straight forward, and never over promises. I am never surprised by the work done, or the costs. I am also always up to date on the progress o Nick is straight forward, and never over promises. I am never surprised by the work done, or the costs. I am also always up to date on the progress of the work being performed. More

The communication was clear and service was good. I needed a tire sensor and was quoted $150. I went straight to America's tire got it done for $86. There are OEM parts that are better quality, I needed a tire sensor and was quoted $150. I went straight to America's tire got it done for $86. There are OEM parts that are better quality, but when it comes to parts that you know most competitors can get should be considered a lower profit margin. Better to get the sale then not at all. Keep the customer as a one stop shop at Chase. More

Very friendly and helpful I like when there's something wrong with vehicle. They'll tell you right away what's wrong with it or don't need to change right now. wrong with vehicle. They'll tell you right away what's wrong with it or don't need to change right now. More

An unexpected water pump going out and having to be towed into Chase. I loved working with Abel and everyone else. They completed the job in a timely manner and I truly appreciate them. into Chase. I loved working with Abel and everyone else. They completed the job in a timely manner and I truly appreciate them. More

Nick is always helpful and quick to give me information about my repair and time frame. He gives great customer service and always friendly! about my repair and time frame. He gives great customer service and always friendly! More

Great dealership, nice staff and easy going people overall! Enjoyed the experience while purchasing my vehicle overall! Enjoyed the experience while purchasing my vehicle More

Chase sent out holiday coupon states $30 of service or repairs on bottom exculdes oil changes / a oil change is scservice repairs on bottom exculdes oil changes / a oil change is scservice More