Chase Chevrolet Co., Inc. - Service Center
Stockton, CA
846 Reviews of Chase Chevrolet Co., Inc. - Service Center
Chase Chevrolet is the best one family owned dealer any where in the whole wide world. Best staff, friend and professional, honest and no pressure. Big shout out to Ryan Valdez in the #1 service dept! where in the whole wide world. Best staff, friend and professional, honest and no pressure. Big shout out to Ryan Valdez in the #1 service dept! More
My truck was having some electrical issues so I took it to chase Chevy. I have had nick as my service rep in the past and always felt like he listened to me and kept me informed throughout the process, but to chase Chevy. I have had nick as my service rep in the past and always felt like he listened to me and kept me informed throughout the process, but I was assigned with Hector this time. Hector came straight out telling me that I needed a new battery (which I had just replaced 1.5 years ago) before I even got the chance to tell him what the problem was. He did not listen to me nor keep me updated when my truck was being worked on. I ended up having to pay for more than I wanted (a transmitter/key fob when that wasn't what was wrong with my truck) and didn't even get the additional inspections I asked for. I asked for a print out of the 8-pt inspection with oil change, and he came back with some excuse saying that they have a new online database so the information wasn't inputted. How do I know it got done? What did I pay for? More
Hector was very professional and helpful. He made the process easy peasy lemon squeezy. Thanks Hector He made the process easy peasy lemon squeezy. Thanks Hector More
The quick repair service is such a convenience compared to years ago when we had to leave the car in the shop for the day. to years ago when we had to leave the car in the shop for the day. More
I recently had my car serviced and I’m thoroughly impressed with the experience. The staff was friendly and professional, ensuring I understood all the work being done on my vehicle. The service was impressed with the experience. The staff was friendly and professional, ensuring I understood all the work being done on my vehicle. The service was completed on time, and they kept me updated throughout the process. More
Don’t know who this man is. My Truck repairs, not fixed. I paid for repairs that I did not receive, even though on the phone that they were done. My Truck repairs, not fixed. I paid for repairs that I did not receive, even though on the phone that they were done. More
Complete lack of communication and availability. Driver assist message came back on as I drove home after being there for 18 days. Driver assist message came back on as I drove home after being there for 18 days. More
Jesus was very nice and informative and helpful. Sweetest personality. But I do wish that the dealership would lower their labor costs. Not everyone has pockets as deep as Donald Trump. Sweetest personality. But I do wish that the dealership would lower their labor costs. Not everyone has pockets as deep as Donald Trump. More
Truck runs great after the new transmission was installed. Only complaint; when I picked up my truck the window was left cracked halfway down, there is a line on my window tint from being down for installed. Only complaint; when I picked up my truck the window was left cracked halfway down, there is a line on my window tint from being down for quite some time and the inside of the truck was soaked (head liner, dash, seats, etc.). Other than that, everything went well. More