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Chase Chevrolet Co., Inc.
Stockton, CA
1,407 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 AM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 AM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 AM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 AM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:30 AM
Sunday Closed
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Showing 1,407 reviews
December 06, 2023
Very bad customer service. Didn't return calls. Time frame to get truck back was over 6 weeks, vehicle was really dirty inside and out, and I was back charged for part of my re Didn't return calls. Time frame to get truck back was over 6 weeks, vehicle was really dirty inside and out, and I was back charged for part of my rental, very poor everything. More
by freddie4
Verified Customer
December 05, 2023
Problem not resolved. Overpriced. Nice staff. Was told my diagnostic alone was almost $200, ridiculous. Was cut in half only because I complained. Should have been offered Overpriced. Nice staff. Was told my diagnostic alone was almost $200, ridiculous. Was cut in half only because I complained. Should have been offered that in the beginning. Why isn't it a standard price? More
by JESSICA_ELAINE86
Employees Worked With
Tony Quintana, Tony Quintana
December 05, 2023
Great Customer service awesome inventory and fast and comfortable buying process Salesman where very knowledgeable comfortable buying process Salesman where very knowledgeable More
by YUSUFSTEPHENS
December 05, 2023
We called several times throughout the day between 11:00-3:00 and never received a call back. Was told at 11:00 the car was not ready which made us believe they were working on the car. Called again a 11:00-3:00 and never received a call back. Was told at 11:00 the car was not ready which made us believe they were working on the car. Called again at 1:00 wanting to know what’s going on left message. Called again at three and still could not get a hold of Ely. Was asked to leave a message and she would give him the message, we said no the first 2 message were never answered we want to know what was wrong with my car. The gal who answered the phone said they haven’t even looked at our car. 😡 no one could have called us back to let us know what’s going on. We came and picked up our car. Went to Sanborn and received A1 customer service More
by lavenderbugs
Employees Worked With
December 04, 2023
Hector asked detailed questions about the car issue I was experiencing and kept his word by calling me back promptly with the real issue and had it fixed! experiencing and kept his word by calling me back promptly with the real issue and had it fixed! More
by bearyangel_15
December 02, 2023
It's good very helpful Jesus Pena was very helpful with my issue with my truck my issue with my truck More
by T3toss
December 02, 2023
I’ve been having engine problems, decided to stop spending money on wrong problems , had a diagnosis on my vehicle now I know what I need to do . spending money on wrong problems , had a diagnosis on my vehicle now I know what I need to do . More
by stscadillacman1
Employees Worked With
Other Employees :
Carlos Contreras
November 30, 2023
Wonderful Dealership & great service & service people. Would recommend Chase to anyone who has a Chevy or gmc. Would recommend Chase to anyone who has a Chevy or gmc. More
by FISHINGRL49
November 30, 2023
Service from Nick is extraordinary. He is the reason I continue to go to Chase for service. He’s very informative and honest. He is the reason I continue to go to Chase for service. He’s very informative and honest. More
by karigee848
