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Chase Chevrolet Co., Inc.
Stockton, CA
1,149 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 AM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 AM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 AM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 AM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:30 AM
Sunday Closed
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Showing 1,149 reviews
December 06, 2023
Car was dropped off Monday and was told it would be overnight but that turned into 3 days and it was only after I called multiple time and finally had to speak to the district manager before I got an a overnight but that turned into 3 days and it was only after I called multiple time and finally had to speak to the district manager before I got an answer about my vehicle. More
by Axwilliams5
Verified Customer
December 06, 2023
The service department is excellent. They care, they id the problem/need quickly and get it fixed so I can hit the road again!! Thank you! They care, they id the problem/need quickly and get it fixed so I can hit the road again!! Thank you! More
by suzie7509
December 06, 2023
My car cadillac escalade was dented at chase some one backed into! I didnt have my escalade for 2 weeks. Huge inconvenience n when i asked for rent a car i got a small toyota camry which wasnt big enough backed into! I didnt have my escalade for 2 weeks. Huge inconvenience n when i asked for rent a car i got a small toyota camry which wasnt big enough. More
by Ritascheflo
Employees Worked With
Tony Quintana, Tony Quintana
December 05, 2023
Problem not resolved. Overpriced. Nice staff. Was told my diagnostic alone was almost $200, ridiculous. Was cut in half only because I complained. Should have been offered Overpriced. Nice staff. Was told my diagnostic alone was almost $200, ridiculous. Was cut in half only because I complained. Should have been offered that in the beginning. Why isn't it a standard price? More
by JESSICA_ELAINE86
Employees Worked With
Tony Quintana, Tony Quintana
December 05, 2023
Great Customer service awesome inventory and fast and comfortable buying process Salesman where very knowledgeable comfortable buying process Salesman where very knowledgeable More
by YUSUFSTEPHENS
December 05, 2023
We called several times throughout the day between 11:00-3:00 and never received a call back. Was told at 11:00 the car was not ready which made us believe they were working on the car. Called again a 11:00-3:00 and never received a call back. Was told at 11:00 the car was not ready which made us believe they were working on the car. Called again at 1:00 wanting to know what’s going on left message. Called again at three and still could not get a hold of Ely. Was asked to leave a message and she would give him the message, we said no the first 2 message were never answered we want to know what was wrong with my car. The gal who answered the phone said they haven’t even looked at our car. 😡 no one could have called us back to let us know what’s going on. We came and picked up our car. Went to Sanborn and received A1 customer service More
by lavenderbugs
Employees Worked With
December 04, 2023
Hector asked detailed questions about the car issue I was experiencing and kept his word by calling me back promptly with the real issue and had it fixed! experiencing and kept his word by calling me back promptly with the real issue and had it fixed! More
by bearyangel_15
December 02, 2023
It's good very helpful Jesus Pena was very helpful with my issue with my truck my issue with my truck More
by T3toss
December 02, 2023
I’ve been having engine problems, decided to stop spending money on wrong problems , had a diagnosis on my vehicle now I know what I need to do . spending money on wrong problems , had a diagnosis on my vehicle now I know what I need to do . More
by stscadillacman1
Employees Worked With
Other Employees :
Carlos Contreras
