Charlie's Honda

No sense of urgency with getting floor mats or visors for my vehicle. Not even the first aid kit. Honday surveys are bought for 10/10s and i would assume the same with their facebook. Maybe was a one off exp my vehicle. Not even the first aid kit. Honday surveys are bought for 10/10s and i would assume the same with their facebook. Maybe was a one off experience? But with no follow up from them i assume its just the way they do business. More

Very friendly and curious staff both in sales and on the service side. They DO NOT charge above MSRP! We've bought three cars from this dealer and will continue to do so in the future. service side. They DO NOT charge above MSRP! We've bought three cars from this dealer and will continue to do so in the future. More

I called several Honda dealerships requesting a Hybrid Accord. The sales person at Charlie’s in Augusta, ME. was the only one who answered my request & explained how to purchase the car I wanted since th Accord. The sales person at Charlie’s in Augusta, ME. was the only one who answered my request & explained how to purchase the car I wanted since they didn’t have any at the dealership.. I gave them a deposit & the salesperson stayed in touch with me letting me know each phase of the car’s process - from the manufacture to it’s delivery. I picked up the car & everyone I dealt with at Charlie’s was super! They explained everything in detail. They were understanding, patient, & fair - words I don’t use casually to describe people in service positions. At 80 years old, I have purchased quite a few cars. This experience at Charlie’s Honda was the BEST & EASIEST! Thank you! More

Brought my vehicle in for a timing belt, they got right on it and got it done in no time at all. They were really great with communicating with me and let me know what they found for other issues. I will on it and got it done in no time at all. They were really great with communicating with me and let me know what they found for other issues. I will be bringing my vehicle back for more work in the future. More

Todd is one of the most thoughtfulness sales managers I’ve worked with. I will be returning. I’ve worked with. I will be returning. More

My husband and I had a fantastic car buying experience today. The team at Charlie's was extremely easy to work with, and it was a very enjoyable experience. We look forward to working with Charlie's aga today. The team at Charlie's was extremely easy to work with, and it was a very enjoyable experience. We look forward to working with Charlie's again in the future. We highly recommend you give them a call. More

I live in Madawaska and purchased a Honda Accord LX from Charlies in Augusta Maine. I negotiated back and forth with Sally Ane a few times and finally ended with an agreed price. I drove down to Charlies Charlies in Augusta Maine. I negotiated back and forth with Sally Ane a few times and finally ended with an agreed price. I drove down to Charlies today and it was definitely worth the trip. the car was ready and paperwork was a snap. I was out the door in less than 1/2 hour with my new Honda. People are friendly and helpful. Great Savings worth the trip. More

Went to Charlie's Honda and found a 2018 Civic Went to Charlie's Honda and found a 2018 Civic advertised as certified. Negotiated a price based on that it's certified. Turned out, after I reque Went to Charlie's Honda and found a 2018 Civic advertised as certified. Negotiated a price based on that it's certified. Turned out, after I requested the certification report it's not. Surprise! The color listed on Carfax and title indicates it's maroon. It's not, it's black. Was told it is "burgundy black" - that's not what is on the title. Didn't look closely enough at this dirt covered car but strongly suspect it's been repainted and thus not certified although they claimed it was because of a couple of "dings" on the quarter panel The car was too dirty to tell with the photos they sent to me. Tried to renegotiate a price for the misinformation and they politely told me to "go pound sand. " Would you, upon discovering a vehicle is listed and advertised as certified, only to discover it isn't and that the colors advertised don't match up, buy it? What else is wrong with this vehicle? More

When you’re 1300 miles from home and have a leaking rear differential, you hope for the best. Wow! We absolutely got the very best from Charlie’s Service Manager Mark Daigle! We had visited a service depa differential, you hope for the best. Wow! We absolutely got the very best from Charlie’s Service Manager Mark Daigle! We had visited a service department in Florida, but our experience there was questionable. We then called Mark in Augusta, who agreed to call the dealership we had visited to discuss the issue. Because it appeared that it would be appropriate to have another service department inspect our vehicle, Mark also arranged another appointment for us. Our vehicle was serviced promptly and successfully, thanks to Mark. It puts my mind at ease to know we can contact Mark and receive help immediately. Thanks so much, Mark! More

The whole process of leading our new Honda CR-V through Charlie’s was painless. We negotiated everything with Al Kenney via the internet, and Sallyann Cote was very knowledgeable and enthusiastic about the Charlie’s was painless. We negotiated everything with Al Kenney via the internet, and Sallyann Cote was very knowledgeable and enthusiastic about the benefits and features of the car. Josh made the paperwork easy. More