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Charles Gabus Ford - Service Center

Des Moines, IA

4.7
114 Reviews

114 Reviews of Charles Gabus Ford - Service Center

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August 28, 2023

Completes work on time car was promised to be finished. Very friendly staff. Very knowledgeable staff. Comfortable lounge with bottle of water More

by dmspacu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Rankin
August 28, 2023

The service man was friendly and efficient. He was very contentious. I was very satisfied More

by chuckdavis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John with mobile service
August 22, 2023

They were on time and did good work and kept me informed of what they were doing. I liked the video More

by EEllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 22, 2023

Had an oil change and tire rotation completed on my vehicle. While there I also received some help on the use of my stereo/IPhone connection. Staff were all courteous and helpful as usual. More

by Wkbirchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Schutt (set up for oil change and tire rotation) - - Britton Ankrum ( stereo/IPhone set-up). Both were excellent!!
August 15, 2023

We took our truck there to fix. Got it home after they said they fixed it and it still was having the same problem. Took it there again and they still claimed it was fixed. Went More

by Ckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not know name
August 09, 2023

Three bids on tires for my 2019 Ford Escape. Gabus Ford actually low bid disproving belief dealerships are more expensive. Quality quiet Uniroyal tires. Prompt courteous service. Couldn’t be More

by williamtigue07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
July 12, 2023

Charles Gabus has always done a complete and satisfying job on my vehicle when servicing. More

by Dlbiechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lacey
June 27, 2023

I continue to have very satisfying experience with Gabus service on both of my vehicles. They are thorough and informative when my vehicles are there. I am confident that vehicles will receive very good c More

by Nate
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Haugland
May 27, 2023

everything was excellent and a very kind team over all. The whole experience was amazing More

by Ianl1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Charles Gabus Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 08, 2023

Gabus Ford completed the routine and required maintenance tasks within the time estimated at the prices quoted before the service began. This dealership has been a consistent and dependable source of servic More

by rvsnyder22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
May 10, 2023 -

Charles Gabus Ford responded

Hi, we appreciate your feedback! Safe travels!

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