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Charles Gabus Ford - Service Center

Des Moines, IA

4.7
110 Reviews

110 Reviews of Charles Gabus Ford - Service Center

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October 04, 2023

Since dec 2019 gabus has done the maintenance on our 2020 explorer. Always good service. Usually can get in quickly. More

by khoulding76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gioffredi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Freeman
October 02, 2023

Service Department was awesome! We needed quick help with our tow vehicle and we got it!!! More

by JRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays and service tech Phil.
September 27, 2023

Alway work with service adviser Michael Dabney. He always goes above and beyond for the service I need. Today was no exception. Thank you for this outstanding customer service More

by knoxman2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dabney
September 25, 2023

I got very good fast service while I had a good cup of coffee! In the waiting room. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Longden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Sep 25, 2023 -

Larry responded

I got good fast service and a free car wash while I had a good cup of coffee in the waiting room. Also, tech took my air filter apart to show me how dirty it was so I could decide if I wanted to replace it.

September 12, 2023

The maintenance staff is respectful of my time. Work is completed in a timely manner and I am kept informed of progress via text messages. More

by ChasHorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
September 06, 2023

Robert always knows me by name. Michelle is always willing to figure out what is going on with my vehicle. Pleasant to work with. More

by brace.babcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
August 28, 2023

Completes work on time car was promised to be finished. Very friendly staff. Very knowledgeable staff. Comfortable lounge with bottle of water More

by dmspacu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Rankin
August 28, 2023

The service man was friendly and efficient. He was very contentious. I was very satisfied More

by chuckdavis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John with mobile service
August 22, 2023

They were on time and did good work and kept me informed of what they were doing. I liked the video More

by EEllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 22, 2023

Had an oil change and tire rotation completed on my vehicle. While there I also received some help on the use of my stereo/IPhone connection. Staff were all courteous and helpful as usual. More

by Wkbirchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Schutt (set up for oil change and tire rotation) - - Britton Ankrum ( stereo/IPhone set-up). Both were excellent!!
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