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Charles Gabus Ford - Service Center

Des Moines, IA

4.7
106 Reviews

106 Reviews of Charles Gabus Ford - Service Center

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September 12, 2023

The maintenance staff is respectful of my time. Work is completed in a timely manner and I am kept informed of progress via text messages. More

by ChasHorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
September 06, 2023

Robert always knows me by name. Michelle is always willing to figure out what is going on with my vehicle. Pleasant to work with. More

by brace.babcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
August 28, 2023

Completes work on time car was promised to be finished. Very friendly staff. Very knowledgeable staff. Comfortable lounge with bottle of water More

by dmspacu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Rankin
August 28, 2023

The service man was friendly and efficient. He was very contentious. I was very satisfied More

by chuckdavis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John with mobile service
August 22, 2023

They were on time and did good work and kept me informed of what they were doing. I liked the video More

by EEllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 22, 2023

Had an oil change and tire rotation completed on my vehicle. While there I also received some help on the use of my stereo/IPhone connection. Staff were all courteous and helpful as usual. More

by Wkbirchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Schutt (set up for oil change and tire rotation) - - Britton Ankrum ( stereo/IPhone set-up). Both were excellent!!
August 15, 2023

We took our truck there to fix. Got it home after they said they fixed it and it still was having the same problem. Took it there again and they still claimed it was fixed. Went More

by Ckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not know name
August 09, 2023

Three bids on tires for my 2019 Ford Escape. Gabus Ford actually low bid disproving belief dealerships are more expensive. Quality quiet Uniroyal tires. Prompt courteous service. Couldn’t be More

by williamtigue07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
July 12, 2023

Charles Gabus has always done a complete and satisfying job on my vehicle when servicing. More

by Dlbiechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lacey
June 27, 2023

I continue to have very satisfying experience with Gabus service on both of my vehicles. They are thorough and informative when my vehicles are there. I am confident that vehicles will receive very good c More

by Nate
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Haugland
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