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Charles Gabus Ford - Service Center

Des Moines, IA

4.7
106 Reviews

106 Reviews of Charles Gabus Ford - Service Center

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December 15, 2023

I've always been taken care of very well. Trust the service department to do the right work needed, well. Very satisfied. More

by prstuber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Adivisor Michelle
December 12, 2023

Very customer friendly and oriented. However on my last service for the check engine light after completion of the new sensor later that day the ck. engine light came on again and anothe More

by No
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brincks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

The staff is kind professional and always take care of me. They always do what they say they're going to do and they always keep me well informed. More

by woodardmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Advisor was courteous and keep me informed. Multiple problems so it took extra time to complete. More

by rdeckoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays
November 08, 2023

They were very courteous and completed the work in a timely manner. Waiting accommodations were comfortable. Everyone was so nice from the beginng to the end. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 31, 2023

They were very efficient and timely when we had our car serviced. We arrived a little early and they took our car almost immediately and completed the service by the time of our original appointment! More

by Loy.n.teter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 04, 2023

Since dec 2019 gabus has done the maintenance on our 2020 explorer. Always good service. Usually can get in quickly. More

by khoulding76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gioffredi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Freeman
October 02, 2023

Service Department was awesome! We needed quick help with our tow vehicle and we got it!!! More

by JRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays and service tech Phil.
September 27, 2023

Alway work with service adviser Michael Dabney. He always goes above and beyond for the service I need. Today was no exception. Thank you for this outstanding customer service More

by knoxman2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dabney
September 25, 2023

I got very good fast service while I had a good cup of coffee! In the waiting room. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Longden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Sep 25, 2023 -

Larry responded

I got good fast service and a free car wash while I had a good cup of coffee in the waiting room. Also, tech took my air filter apart to show me how dirty it was so I could decide if I wanted to replace it.

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