Back

Charles Gabus Ford - Service Center

Des Moines, IA

4.7
110 Reviews

110 Reviews of Charles Gabus Ford - Service Center

Sort by
February 06, 2024

They could be more accurate on their oil change quote s they know year and vehicle you have should know exactly how many quarts it takes not after you get bill More

by Wag
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service dept
January 30, 2024

Always a great experience at Charles Gabus Ford. Great customer service, questions always answered and I never leave feeling like I haven’t been taken care of. More

by avdoeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
January 22, 2024

Excellent service as my vehicle was picked up and returned to me by the courtesy shuttle. My vehicle was in for a computer update needed due to a couple of minor recall issues- - the updates were com More

by Wkbirchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and shuttle service
December 19, 2023

Service forgot to reset my oil life it’s just a little thing but it was thoughtful disappointment for forgetting the little things that make you guys great More

by Johnny4300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
December 15, 2023

I've always been taken care of very well. Trust the service department to do the right work needed, well. Very satisfied. More

by prstuber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Adivisor Michelle
December 12, 2023

Very customer friendly and oriented. However on my last service for the check engine light after completion of the new sensor later that day the ck. engine light came on again and anothe More

by No
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brincks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

The staff is kind professional and always take care of me. They always do what they say they're going to do and they always keep me well informed. More

by woodardmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Advisor was courteous and keep me informed. Multiple problems so it took extra time to complete. More

by rdeckoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays
November 08, 2023

They were very courteous and completed the work in a timely manner. Waiting accommodations were comfortable. Everyone was so nice from the beginng to the end. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 31, 2023

They were very efficient and timely when we had our car serviced. We arrived a little early and they took our car almost immediately and completed the service by the time of our original appointment! More

by Loy.n.teter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
...
6
...