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Charles Gabus Ford - Service Center

Des Moines, IA

4.7
106 Reviews

106 Reviews of Charles Gabus Ford - Service Center

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April 14, 2024

Friendly and professional. Tonya is a great service representative. I always try to request her. More

by sue31099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
April 10, 2024

The service department is always prompt, helpful, thorough and courteous. I appreciate their transportation assistance. More

by anita.allwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in Service Dept.
March 29, 2024

I really like this dealership! They are always fast and efficient! And everyone is friendly and accommodating!! More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
Apr 05, 2024 -

Glenn responded

Great dealership!

March 11, 2024

Mobile service was extremely easy to use and very convenient. They was able to come to my work and do an oil change and a recall. Will use them again for service work. More

by S Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jackson
March 04, 2024

Great people to work with no problems ever they go tha extra mile and keep you happy More

by aganjrearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
February 09, 2024

I have had many great experiences with this dealership both in service and purchasing a new vehicle. Always professional, friendly, and knowledgeable. More

by tsde143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't remember the person's name
February 06, 2024

They could be more accurate on their oil change quote s they know year and vehicle you have should know exactly how many quarts it takes not after you get bill More

by Wag
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service dept
January 30, 2024

Always a great experience at Charles Gabus Ford. Great customer service, questions always answered and I never leave feeling like I haven’t been taken care of. More

by avdoeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
January 22, 2024

Excellent service as my vehicle was picked up and returned to me by the courtesy shuttle. My vehicle was in for a computer update needed due to a couple of minor recall issues- - the updates were com More

by Wkbirchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and shuttle service
December 19, 2023

Service forgot to reset my oil life it’s just a little thing but it was thoughtful disappointment for forgetting the little things that make you guys great More

by Johnny4300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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