Back

Charles Gabus Ford - Service Center

Des Moines, IA

4.7
106 Reviews

106 Reviews of Charles Gabus Ford - Service Center

Sort by
July 07, 2024

I’m furious for being charged $1200 for what I found out later was a $60 part that was easy to install. Computers were down so still haven’t seen a breakdown of what they say it cost. I will not ever be tak More

by mombergodom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Howe
July 06, 2024

They got me in and out very quickly. I highly recommend them for your automotive repair needs. More

by williamgrosz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

They do the job right and they value customer’s time! Very friendly! Very accommodating! Our family loves Charles Gabus! Strongly recommended to the public! More

by JoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

We recently purchased a vehicle back in November 2023 and just had our 1st oil change and service done on Monday 6/17/24 and was very impressed with the quick response and service from our dealer. It is hard More

by Mark Grandee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Your Charles Gabus Family always make you welcome, friendly and helpful. But the price of a simple oil change is getting out of hand, yes I’m well aware of material and labor is always rising. But More

by farmer1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

We have purchased 5 new vehicles in the last 20 years. As well as used the service department to keep them in shape. Always helpful, concerned, and professional in all interactions. Not pushy on sales, an More

by rflewis172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben service rep.
May 10, 2024

Gabus Ford provided quick, professional service for my vehicle for a fair price. Easy to schedule More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Great job! Fixed my trunk latch problem in good time with knowledgeable & courteous service. Customer service rep was great! More

by jackiehall39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female don’t remember name. Very courteous, knowledgeable &
April 24, 2024

They get you in and out as fast as they can! And look everything over good to keep you on the road if possible! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Fast friendly service and very affordable. They stand behind their products in a very caring manner. More

by craiggooder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department employees.
...
4
...