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Charles Gabus Ford - Service Center

Des Moines, IA

4.7
109 Reviews

109 Reviews of Charles Gabus Ford - Service Center

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November 11, 2024

They did a good job but failed to reset the computer. When I got into the car today it said I need to get an oil change soon. You just changed the oil 3 days ago. Now I have to figure out how to reset. More

by john_sum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

They do a good job of looking after my car and me with a professional attitude More

by mlcarver56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Work done on time and correctly. Estimate was $20 low but no problem. Did a good job More

by Kjyuska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman at desk
November 01, 2024

They wanted 440 dollars to fix windshield wiper motor filter needed cleaning that we thought should have been warranty.. we cleaned filter and works fine only took half hour to put back on . More

by jgontheroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
October 29, 2024

Great fast service, friendly personnel. Very knowledgeable, kept me in formed thru out the service. It was the second time I had my Wi nnabago Itasca Sunstar, motor home oil changed. Bo More

by kenryherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Service was fast and personnel easy to work with. Price was very reasonable and parts looked great after installation. Totally satisfied and exceeded my expectations. More

by RobertOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Wiederholt
October 17, 2024

Ben is great he listens to what's going on with my car, he's very helpful and they do a great job. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben he does a great job
October 10, 2024

Michelle Hays always does a fantastic job of scheduling and coordinating our service. The technicians do a fine job as well. We're very pleased with the overall experience! More

by fsturge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

They were great to work with. This was a new factory recall, and my local Ford dealership did not want to do it. I was very pleased that they did such a good job and were so accom More

by agent1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Always excellent service and very reasonable prices, friendly people and very knowledgeable technicians that explain they accomplished and what may need future attention. More

by stephen_wiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
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