Charles Gabus Ford - Service Center

Large and very comfortable lounge for customers. Friendly staff and courteous. I had an oil change. And will bring my SUV back for any service I need done. Friendly staff and courteous. I had an oil change. And will bring my SUV back for any service I need done. More

We came without appointment concerning an issue with our battery in the F150. They handled it quickly and satisfactorily. battery in the F150. They handled it quickly and satisfactorily. More

Service rep is always very courteous, schedules repairs in a timely manner and informs me of process and options for repairs. in a timely manner and informs me of process and options for repairs. More

Expensive as all dealerships are butI am very satisfied with their service and they did so in a timely manner. with their service and they did so in a timely manner. More

My vehicle servicing was completed quickly and very professionally including a video of my vehicle inspection. Very courteous staff professionally including a video of my vehicle inspection. Very courteous staff More

After the repair on our expedition there was a wire that was pinched. A year later it was noticed. The body repair team took care of it. Appreciate the manager's response! was pinched. A year later it was noticed. The body repair team took care of it. Appreciate the manager's response! More

Did what I wanted and informed me of issues needing addressing Personnel were very friendly addressing Personnel were very friendly More

Ease of scheduling was great. I had a timely diagnosis and the work (a rather large & expensive job requiring dash removal) was performed in a timely manner. My only issue was fin I had a timely diagnosis and the work (a rather large & expensive job requiring dash removal) was performed in a timely manner. My only issue was finding one of the fasteners (3/4” screw) loose on the floor. Where does this go? And what isn’t fastened down and might rattle down the road?? I’m extremely happy other than this but it underscores my reluctance to bring my car anywhere. On the other hand being a former dealership mechanic, I know the tech working on my truck had a large complex job and was trying to beat the flat rate manual which is how jobs are quoted. More

They picked up serviced called me & returned my car all ready to go all good ready to go all good More

Service was perfirmed in a timely manner. Advisor was quick to greet me and get car in for appt. Advisor was quick to greet me and get car in for appt. More