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Charles Gabus Ford
Des Moines, IA
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 546 reviews
February 16, 2024
Very nice people to work with when I decided to trade for a newer truck. a newer truck. More
by Rob
Employees Worked With
Other Employees :
Peter Lucas and Tanner Heaberlin
February 09, 2024
I have had many great experiences with this dealership both in service and purchasing a new vehicle. Always professional, friendly, and knowledgeable. both in service and purchasing a new vehicle. Always professional, friendly, and knowledgeable. More
by tsde143
Employees Worked With
I'm sorry, I don't remember the person's name
February 09, 2024
It was the best experience we ever had love our new car and it was so easy and it was so easy More
by Debbieekrenotto
February 09, 2024
The vehicle that I wanted had sold. However, Eric took the time and helped me find something that was a better fit. When I got to the dealership Eric had left for the day, however he ha However, Eric took the time and helped me find something that was a better fit. When I got to the dealership Eric had left for the day, however he had set me up with a awesome salesman Marty. The experience was really easy and fast. We were in and out within two hours. Marty and Eric Are very knowledgeable ,and took time to make sure we got what we wanted. More
by Cornchellyis
February 08, 2024
We bought a new pickup from them in 20 them. 16 and was very satisfied. So when needing to replace our SUV, we came here. Every one was very friendly and helpful, answering any questions so we 16 and was very satisfied. So when needing to replace our SUV, we came here. Every one was very friendly and helpful, answering any questions so we could understand. More
by kpeterson
February 06, 2024
They could be more accurate on their oil change quote s they know year and vehicle you have should know exactly how many quarts it takes not after you get bill they know year and vehicle you have should know exactly how many quarts it takes not after you get bill More
by Wag
Employees Worked With
Service dept
January 30, 2024
Always a great experience at Charles Gabus Ford. Great customer service, questions always answered and I never leave feeling like I haven’t been taken care of. Great customer service, questions always answered and I never leave feeling like I haven’t been taken care of. More
by avdoeden
Employees Worked With
Mark
January 29, 2024
Very helpful in the process of getting our Maverick. It was delayed due to production issues but they kept us in the loop when it was time to change our MY23 to a MY24 order. It was delayed due to production issues but they kept us in the loop when it was time to change our MY23 to a MY24 order. More
by dansay
Employees Worked With
Other Employees :
Tanner (Deliver Coordinator) - 2 Stars
January 24, 2024
My experience at Charles Gabus Ford was excellent. The salesperson was very knowledgeable about the model I purchased and made several valuable recommendations. The service staff made sure I had all o The salesperson was very knowledgeable about the model I purchased and made several valuable recommendations. The service staff made sure I had all of the necessary details on my new vehicle. I would do business with them again in the future. More
by jakobwunn
January 22, 2024
Excellent service as my vehicle was picked up and returned to me by the courtesy shuttle. My vehicle was in for a computer update needed due to a couple of minor recall issues- - the updates were com returned to me by the courtesy shuttle. My vehicle was in for a computer update needed due to a couple of minor recall issues- - the updates were completed as needed and in a timely manner. Excellent service! More
by Wkbirchard
Employees Worked With
Service Department and shuttle service
