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Charles Gabus Ford
Des Moines, IA
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 546 reviews
June 19, 2024
Marde is a great guy! Very knowledgeable and made sure we found what we wanted. Very knowledgeable and made sure we found what we wanted. More
by tstricky77
Employees Worked With
June 14, 2024
Your Charles Gabus Family always make you welcome, friendly and helpful. But the price of a simple oil change is getting out of hand, yes I’m well aware of material and labor is always rising. But friendly and helpful. But the price of a simple oil change is getting out of hand, yes I’m well aware of material and labor is always rising. But like a bad penny I’ll be back. More
by farmer1973
Employees Worked With
June 03, 2024
Steve was great to work with. I had been looking for an Expedition Max for a while. Gabus got one that was close to what I wanted. I called Steve who I had been interacting wit I had been looking for an Expedition Max for a while. Gabus got one that was close to what I wanted. I called Steve who I had been interacting with for a couple months while I looked. We had a quick conversation about price and they hit the mark with a very fair price. They also gave me a very fair trade value. There wasn't the typical games that I was getting from other dealers and the process was smooth. Would definitely work with Steve again in the future! More
by Miwig
Employees Worked With
May 24, 2024
We have purchased 5 new vehicles in the last 20 years. As well as used the service department to keep them in shape. Always helpful, concerned, and professional in all interactions. Not pushy on sales, an As well as used the service department to keep them in shape. Always helpful, concerned, and professional in all interactions. Not pushy on sales, and very concerned with repair problems being corrected. More
by rflewis172
Employees Worked With
Ben service rep.
May 22, 2024
I had met Todd while having my other vehicles service. He was very professional and welcoming. Therefore, when it was time for me to buy a new Ford, he was my preferred representative of choice. He has re He was very professional and welcoming. Therefore, when it was time for me to buy a new Ford, he was my preferred representative of choice. He has remained professional and welcoming even after the purchase. I will definitely keep my business with Charles Gabus Ford and Todd Dishman. More
by Driver2024
May 16, 2024
Our family has purchased three vehicles from Charles Gabus Ford over the years and it has always been a pleasant experience. Gabus Ford over the years and it has always been a pleasant experience. More
by Ben
Employees Worked With
Other Employees :
Deliver coordinator
May 10, 2024
Gabus Ford provided quick, professional service for my vehicle for a fair price. Easy to schedule vehicle for a fair price. Easy to schedule More
by Terry
Employees Worked With
May 09, 2024
Great job! Fixed my trunk latch problem in good time with knowledgeable & courteous service. Customer service rep was great! Fixed my trunk latch problem in good time with knowledgeable & courteous service. Customer service rep was great! More
by jackiehall39
Employees Worked With
Other Employees :
Female don’t remember name. Very courteous, knowledgeable &
April 30, 2024
Very professional and courteous. Wait time was minimal and were able to agree on price Wait time was minimal and were able to agree on price More
by Stork
April 29, 2024
I worked with another Ford dealer to buy a new Transit before going to Gabus as I was frustrated with the other dealer’s lack of communication as the vehicle wasn’t readily available due to supply chain i before going to Gabus as I was frustrated with the other dealer’s lack of communication as the vehicle wasn’t readily available due to supply chain issues. Steve at Gabus was very proactive and stayed in touch with me for several months until the ordering window opened. He helped me order the exact Transit that I wanted and it arrived on schedule, love the new van! More
by Ryan G
