Charles Gabus Ford
Des Moines, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Steve is a wonderful help and took the time to explain features of our Sun and Sych package on the Ford Fusion SE. With both the AAA price and the Gabus Ford protection package, we received an excellent features of our Sun and Sych package on the Ford Fusion SE. With both the AAA price and the Gabus Ford protection package, we received an excellent price/value combination! Thanks! Jim and Linda Lehmann More
I Have Given The Following Ratings Based On My Recent New Truck Purchase. The Staff At Charles Gabus Ford Always Contacted Me As Soon As Possible With Questions Or To Get Me The Answers I Needed. Upon Arrive Truck Purchase. The Staff At Charles Gabus Ford Always Contacted Me As Soon As Possible With Questions Or To Get Me The Answers I Needed. Upon Arrive To Check Out My New Truck It Was Parked Out Front And All Cleaned Up Inside And Out. Steve And The Finance Department Always Very Nice To Talk To On The Phone And Gave Me All The Information I Needed Or What I Needed To Have To Make A Smooth Transaction. The Price Of The Vechile Was Just Right For All The Features That It Had And Was Just Right For My Budget. Overall I Look Forward To Doing Future Business With Charles Gabus Ford As They Were A Greatg Help With Helping Me Abtain My First New Truck. More
Very satisfied with the selection of Ford Escapes on the lot. We felt were treated fairly and my Escape is what I was shopping for. I do wish I lived closer, we are 2 hours away. I may add the remote star lot. We felt were treated fairly and my Escape is what I was shopping for. I do wish I lived closer, we are 2 hours away. I may add the remote start feature in the near future. Thanks to Les! More
We purchased our new Taurus through USAA and Gabus Ford was the dealer we selected. Their responsiveness could not have been better. Noah Wolter responded quickly as USAA said they would and was extremely was the dealer we selected. Their responsiveness could not have been better. Noah Wolter responded quickly as USAA said they would and was extremely helpful throughout the purchase process. Even though we had only corresponded via phone and email, Noah was extremely courteous when we picked up the car in Des Moines. He was very helpful in setting up our MySync account and explaining many of its and the car's features. Overall, it was a pleasant experience and we do truly enjoy our new Ford Taurus. I grew up in a family that was partial to Ford products and have owned a few myself. I even worked for Ford at two different times. Since 1984, I have been an owner of Honda vehicles, but I am glad that we have returned to ownership of the American built Ford Taurus! More
This is the third truck I've purchased from the dealership and the second from Noah Wolter. I am never pressured and feel like it's a friendly transaction. My questions are answered and feel confid dealership and the second from Noah Wolter. I am never pressured and feel like it's a friendly transaction. My questions are answered and feel confident in my decisions. I do my homework before and feel like I am going in eyes open and am met with good answers and follow-up questions to make my decision. More
Steve Sanders is an excellent salesman. He was patient with me in making the decision to purchase a new vehicle. He is very knowledgeable about the dealer's inventory, financing options, and when I purc with me in making the decision to purchase a new vehicle. He is very knowledgeable about the dealer's inventory, financing options, and when I purchased the car, he was very skillful showing me how to use the systems. More
I came in for a brake job - the work was done quickly, the staff was very friendly, the bill came back $20 less than the coupon offer. Very pleased with everything. Robert is who I brought my car to...I the staff was very friendly, the bill came back $20 less than the coupon offer. Very pleased with everything. Robert is who I brought my car to...I also came in for tires a few months ago and also dealt with Robert. He is very pleasant and easy to work with and was very honest on what needed done right away and what could wait. More
Initially, we only stopped in to look at trucks and the sales prices caught our eye. We then tried to find a sales person (something that never seems to be a problem when you are just looking) we couldn't sales prices caught our eye. We then tried to find a sales person (something that never seems to be a problem when you are just looking) we couldn't get one to help us. We actually walked right through a group of 5-6 of them and they didn't even look at us. Finally we went inside, and Steve came up and asked if we'd been helped by anyone. Steve was a great help and we ended up buying a new truck that day. More
Everything went well when we came to check out buying our new car. The back up sensors and the remote start were installed as promised. The only bad thing that happened, was my fault. As I left to go home new car. The back up sensors and the remote start were installed as promised. The only bad thing that happened, was my fault. As I left to go home after the above work was done, I ran over a curb. My "Low tire pressure" lite came on immediately. I came back and went into the showroom. I explained what had happened to one of the gentlemen there and he immediately went out and looked at the tire. He called the shop foreman, who looked at the tire, it was ruined. The service dept. got the car in immediately, checked around for a tire. There were none in the shop, in the end, they took another one off another car. Everyone treated me wonderful! They could tell how upset I was and they really tried to make me feel better. They did not charge me any labor, just the cost of the tire. It made a very bad situation, much better to handle. I salute your service department, they were great! More
I really liked the customer service at Charles Gabus. Unfortunately, I was not able to buy the car yet because I needed a cosigner. However, I am going back in a week and am really looking forward to the Unfortunately, I was not able to buy the car yet because I needed a cosigner. However, I am going back in a week and am really looking forward to the great customer service. They are very friendly and do just about anything to help you get the car you are looking for. More