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Charles Gabus Ford
Des Moines, IA
560 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 560 reviews
May 24, 2012
Our experience at Charles Gabus Ford was very satisfactory. We were very pleased with all the staff; Joe Green, Gary McKinney, Jeff Duis and Greg Jones. They were all super to work with. They m satisfactory. We were very pleased with all the staff; Joe Green, Gary McKinney, Jeff Duis and Greg Jones. They were all super to work with. They made our purchase painless! More
by kscrane
Employees Worked With
Joe Green
May 22, 2012
I have been dealing with Jeff Turner and Charles Gabus for 9 years now. My family has purchased 9 different vehicles both new and used. Charles Gabus has always given us the best Customer Service, price for 9 years now. My family has purchased 9 different vehicles both new and used. Charles Gabus has always given us the best Customer Service, price and service! More
by Debbievermeer
May 22, 2012
I was impressed with JP Richardson on the day of delivery. He made the transition easy. He was immediately ready to assist us with a concern with the vehicle. I was surprised that the process of pur delivery. He made the transition easy. He was immediately ready to assist us with a concern with the vehicle. I was surprised that the process of purchasing the vehicle was as fast and easy. The purchase of the extra services, although necessary when purchasing a vehicle with milage from the dealership, made the car cost return to sticker price. I was hesitant to continue the purchase, if the service promised is provided, that should ease the concern. I am hoping that the service promised is provided, as the service provided so far has been positive. More
by jllinda
Employees Worked With
McKinney, Bunce, Richardson, Houghland
May 22, 2012
We are extremely pleased with our experience in purchasing our new vehicle at Charles Gabus ford! We recieved a very fast answer back on our trade in values and the numbers were right the first ti purchasing our new vehicle at Charles Gabus ford! We recieved a very fast answer back on our trade in values and the numbers were right the first time, and Steve was still willing to come down a bit in price. Financing was fast & easy, and we had lots of fun learning how to use our new vehicle's gadgits! :) More
by lmadam
Employees Worked With
Steve Bunce
May 21, 2012
Why is because my new vehicle sales experiance was very easy and enjoyable. All of my questions and concerns where answered promptly and completely. I do recommend Charles Gabus Ford. easy and enjoyable. All of my questions and concerns where answered promptly and completely. I do recommend Charles Gabus Ford. More
by dcmyer
Employees Worked With
Noah Wolter, and others.
May 17, 2012
Charles Gabus Ford made buying a new car a very positive experience. All of the employees were very helpful and very knowledgeable about the features of the car we were purchasing. experience. All of the employees were very helpful and very knowledgeable about the features of the car we were purchasing. More
by bcgill
Employees Worked With
Noah Wolter, Gary McKinney
May 14, 2012
Very good buying experience overall, numbers worked out very near expectations and transaction was fairly quick and easy. Zero complaints with anyone we worked with. very near expectations and transaction was fairly quick and easy. Zero complaints with anyone we worked with. More
by mzeller1234
Employees Worked With
Larry Bohall, Larry Bohall
November 13, 2011
Noah was excellent to work with. He had strong knowledge of the products and worked with me to find what best fit my needs. No pressure and relaxed atmosphere. Would highly recommend and work with again. of the products and worked with me to find what best fit my needs. No pressure and relaxed atmosphere. Would highly recommend and work with again. More
by fasth2o
Employees Worked With
Noah Wolter
November 10, 2011
I called mr. Wolter to inquire on a new car w/o even anticipating purchasing one. After speaking with him and learning how easy and direct the process was going to be, I decided to visit and ultimately anticipating purchasing one. After speaking with him and learning how easy and direct the process was going to be, I decided to visit and ultimately purchased a vehicle from him. More
by marmour
Employees Worked With
Noah Wolter
November 09, 2011
I have nothing but wonderful things to say about my experience at Charles Gabus Ford!!! We had been shopping around for a new vehicle and I must say not only did you have the best selection around but experience at Charles Gabus Ford!!! We had been shopping around for a new vehicle and I must say not only did you have the best selection around but I was also very impressed with the salesman who helped us. He was willing to show us a couple different models and at no time did I feel any "pressure" to buy. After looking at several different vehicles we decided to purchase a new Explorer...and we absolutely LOVE IT!!!!! We were also very impressed with the finance department, things just seemed to flow so smoothly. Thank you again Charles Gabus Ford!!!! More
by ajeanw
Employees Worked With
Noah Wolter
