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Charles Gabus Ford
Des Moines, IA
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 546 reviews
May 21, 2012
Why is because my new vehicle sales experiance was very easy and enjoyable. All of my questions and concerns where answered promptly and completely. I do recommend Charles Gabus Ford. easy and enjoyable. All of my questions and concerns where answered promptly and completely. I do recommend Charles Gabus Ford. More
by dcmyer
Employees Worked With
Noah Wolter, and others.
May 17, 2012
Charles Gabus Ford made buying a new car a very positive experience. All of the employees were very helpful and very knowledgeable about the features of the car we were purchasing. experience. All of the employees were very helpful and very knowledgeable about the features of the car we were purchasing. More
by bcgill
Employees Worked With
Noah Wolter, Gary McKinney
May 14, 2012
Very good buying experience overall, numbers worked out very near expectations and transaction was fairly quick and easy. Zero complaints with anyone we worked with. very near expectations and transaction was fairly quick and easy. Zero complaints with anyone we worked with. More
by mzeller1234
Employees Worked With
Larry Bohall, Larry Bohall
November 13, 2011
Noah was excellent to work with. He had strong knowledge of the products and worked with me to find what best fit my needs. No pressure and relaxed atmosphere. Would highly recommend and work with again. of the products and worked with me to find what best fit my needs. No pressure and relaxed atmosphere. Would highly recommend and work with again. More
by fasth2o
Employees Worked With
Noah Wolter
November 10, 2011
I called mr. Wolter to inquire on a new car w/o even anticipating purchasing one. After speaking with him and learning how easy and direct the process was going to be, I decided to visit and ultimately anticipating purchasing one. After speaking with him and learning how easy and direct the process was going to be, I decided to visit and ultimately purchased a vehicle from him. More
by marmour
Employees Worked With
Noah Wolter
November 09, 2011
I have nothing but wonderful things to say about my experience at Charles Gabus Ford!!! We had been shopping around for a new vehicle and I must say not only did you have the best selection around but experience at Charles Gabus Ford!!! We had been shopping around for a new vehicle and I must say not only did you have the best selection around but I was also very impressed with the salesman who helped us. He was willing to show us a couple different models and at no time did I feel any "pressure" to buy. After looking at several different vehicles we decided to purchase a new Explorer...and we absolutely LOVE IT!!!!! We were also very impressed with the finance department, things just seemed to flow so smoothly. Thank you again Charles Gabus Ford!!!! More
by ajeanw
Employees Worked With
Noah Wolter
November 09, 2011
My husband and I were shopping for a new Explorer at all the local dealerships in the metro. By far our experience at Charles Gabus Ford was the best. We started out looking on the internet. Steve Sanders a the local dealerships in the metro. By far our experience at Charles Gabus Ford was the best. We started out looking on the internet. Steve Sanders at Gabus contacted us with in minutes of our inquiry. 2 other dealerships contacted us a day later. 1st impressions are important and being the first to respond was important. Steve was great to work with. He listened to our needs and was very personable. More
by Jlbrad
November 01, 2011
Jeff listened to my requirements. Made me feel like I was part of the family. He took the time I needed to make a decision that was fi.financially sound for me. He tried to get me into a new truck. But after part of the family. He took the time I needed to make a decision that was fi.financially sound for me. He tried to get me into a new truck. But after checking on my insurance it was decided to go with a 2 year old truck. More
by hansenmt
October 31, 2011
Go somewhere else unless you want to be taken advantage of. I came in to LOOK at the 2011/12 Ford Flex Ecoboosts. Before I went in, I did a lot of research on the pricing, incentives and options available. of. I came in to LOOK at the 2011/12 Ford Flex Ecoboosts. Before I went in, I did a lot of research on the pricing, incentives and options available. I came in mid afternoon on a Saturday with my wife and 3 month old son. I was originally told I could drive both the standard 3.5 V-6 then compare it to the 3.5 Ecoboost. That was not the case. I drove the 3.5 Limited then was taken straight back to Steve's office to talk pricing. While they gave me a great price on the Flex, they offered me salvage value on my 2004 Lariat Supercrew (excellent shape with 85,000 miles, no accidents). This was done with the generic salesman method: write some numbers on a sheet of paper, disappear for a while, then come back with more numbers. When they "looked" over my pickup, it took them a solid 30 minutes, probably longer. At this point, we were at the dealership for around two hours (remember I have an infant with me, which obviously meant nothing to them). When I finally got the keys back to my pickup, Steve informed me he had to leave. The person I have been dealing with the 2+ hours was taking off, nice! Now, I understand that it was getting later in the day on the weekend, but come on! He introduced me to another salesman, and took off. This is where they informed me that my pickup was worth nothing. They also informed me that it had transmission problems too. I asked what the specific problem was with the transmission, and the salesman told me he didn't do the test drive and the person who did already left. Nice move! I would like to think of myself as mechanically inclined, having restored 2 jeeps and 1 Ford F-100. So, if the pickup had transmission problems, I think I would know! They then asked me what I was wanting to get out of it. When I told him my price, he looked at me like I was crazy. I told him that my pricing was from Kelly Bluebook (I was asking for trade in value, not retail). He "enlightened" me to the fact that Kelly Bluebook is an inaccurate method for pricing cars. If that is the case, then why do other dealers (even Ebay Motors) use it??? This is where we decided to call it quits. There was NO effort on their part. I also noticed that they had a comparable pickup to mine on their lot that and they were asking close to $30k for it (which is over three times the price they offered me!). In summation, save yourself the hassle and frustration, there are much better Ford dealers within 15 minutes of Gabus! We ended up in Ankeny and were treated with respect! More
by ZJE85
Employees Worked With
Steve Sanders
August 08, 2011
This was a great buying experience. Jeff was very freindly, helpfull and answered all of our questions. I have been to some dealerships in the past and will never go back because of the way I was tr freindly, helpfull and answered all of our questions. I have been to some dealerships in the past and will never go back because of the way I was treated. I would definately recommend Gabus Ford and Jeff Turner to anybody looking for a new car. More
by leannfisher
