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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

June 12, 2012

You had the truck I was in search of. Noah met me at the door and helped me complete my buying a truck easy and fast. Thank you again. More

by cutsforthb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2012 -

Charles Gabus Ford responded

Thanks for completing a review. Noah works very hard to meet the needs of each customer. It is nice to hear the whole process was fast and easy. We appreciate your buiness!

June 12, 2012

Every employee we encountered while purchasing our new Explorer reinforced our positive, enjoyable experience. They do not work for Charles Gabus Ford - they are Charles Gabus Ford! They genuinely take More

by bilodyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Sharp, Les Sharp
Jun 12, 2012 -

Charles Gabus Ford responded

Wow! I guess we hit it out of the park. Thanks for completing the review. Our entire staff will enjoy reading your review. You are going to love your new Explorer. Ford did a great job on that unit. We appreciate your business and look forward to seeing you in for service!

June 11, 2012

After weeks of car shopping and dealing with a variety of sales people Charles Gabus, specifically Dick "Woggy" Wohlgamuth, won me over with his no pressure sales approach - I never once felt hounded or pres More

by hbauman320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2012 -

Charles Gabus Ford responded

Thank you for taking the time to complete a review. It is nice to hear we are doing a great job. The entire dealership works hard to make every part of your buying and ownership experience positive. Dick is a great addition to our Sales Department. We appreciate your business and look forward to many years of service.

June 06, 2012

John and I came to Des Moines to look at what was available for new cars in the kind I wanted. Little did we know that we would go ahead and buy one that day. We were very pleased with Wade's no pr More

by lbarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barber, Wade Fessler
Jun 06, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. We all have worked hard to make the buying process smooth. It is great to hear our entire team did a wonderful job. I am sure Wade will be pleased after reading your review. We appreciate your business!

June 06, 2012

I enjoyed working with Marde and Jeff, Marde spent a lot of time making sure I got the vehicle that would serve my needs best. I really appreciate the friendly and patient attitude that both Marde and Jeff More

by Jim Hillgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 06, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. We have all worked hard to make the process of buying a vehicle positive. We appreciate your business!

June 01, 2012

We had done a lot of research prior to arriving at Charles Gabus and knew that we wanted a 2012 Ford Escape. We just needed to test drive the vehicle we had seen on the internet to confirm our decisio More

by thaverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Sanders, Gary McKinney, Josh Christensen
Jun 01, 2012 -

Charles Gabus Ford responded

You are going to love your new Escape! Thanks for taking the time to complete a review. Steve, Gary and Josh all work hard to make sure your purchase and delivery process go smooth. We appreciate your business.

May 24, 2012

Our experience at Charles Gabus Ford was very satisfactory. We were very pleased with all the staff; Joe Green, Gary McKinney, Jeff Duis and Greg Jones. They were all super to work with. They m More

by kscrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Green
May 24, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. Your feedback helps us measure the performance of our entire staff. We appreciate your business.

May 22, 2012

I have been dealing with Jeff Turner and Charles Gabus for 9 years now. My family has purchased 9 different vehicles both new and used. Charles Gabus has always given us the best Customer Service, price More

by Debbievermeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Turner and Nic
May 22, 2012 -

Charles Gabus Ford responded

Thanks for your positive review. Repeat customers are awesome! Jeff Turner works extremely hard at earning and keeping each customer's business. We appreciate your business and loyalty.

May 22, 2012

I was impressed with JP Richardson on the day of delivery. He made the transition easy. He was immediately ready to assist us with a concern with the vehicle. I was surprised that the process of pur More

by jllinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKinney, Bunce, Richardson, Houghland
May 22, 2012 -

Charles Gabus Ford responded

Thanks for completing a review. Your feedback is valuable in measuring our staff's performance. I am comfident you will receive the same high level of service when you visit our Service Department. JP and our entire delivery team work hard to make the delivery process smooth. We appreciate your business!

May 22, 2012

We are extremely pleased with our experience in purchasing our new vehicle at Charles Gabus ford! We recieved a very fast answer back on our trade in values and the numbers were right the first ti More

by lmadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bunce
May 22, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. We all have worked hard to make the process easy and fun. The Delivery Cordinators do a great job of going over all those new vehicle features and gadgets. We truely appreciate your business.

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