Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Charles Gabus Ford
Des Moines, IA
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 546 reviews
July 15, 2024
Regular vehicle service went great and wait was minimal. Clean and quick! Thank you Charles Gabus Ford! Clean and quick! Thank you Charles Gabus Ford! More
by mrbob
Employees Worked With
July 12, 2024
Very helpful and professional staff. They all are friendly, kind, and knowledgeable. Thank you much. They all are friendly, kind, and knowledgeable. Thank you much. More
by Hwkfvr
July 11, 2024
They do a fantastic job on whatever need you have‼️ This includes Sales, Service, and Body Shop. Friendly staff and all over great atmosphere 👍🤗 includes Sales, Service, and Body Shop. Friendly staff and all over great atmosphere 👍🤗 More
by Edie
July 10, 2024
I had gone in for service on a 14 year old Ford Escape. I told the tec I would buy a 2024 Ford Escape if the body style was the same as 2010. He said why don't you look at the Ford Bronco. Went and got a I told the tec I would buy a 2024 Ford Escape if the body style was the same as 2010. He said why don't you look at the Ford Bronco. Went and got a cup of coffee from service desk on them. Went ouside and here set a few Ford Bronco sitting there. I looked at the sticker and thought ok. Saw a sand colored one. One of the salesmen came up. We chatted about the bell and whistles. Another customer came up and we all started chatting. He had a full size Bronco. But had rented the Bronco Sport. He was a good endorsement for it. I went home, told my husband. Came back and brought the sand color Ford Bronco the same day and came home with it. Sales crew was great, greek tex great with Ford pass. I am very happy with this. We have brought 4 cars in passed at Charles Gabus, this makes 5. Have used service department and happy there too. More
by Joycegeisler60
July 07, 2024
I’m furious for being charged $1200 for what I found out later was a $60 part that was easy to install. Computers were down so still haven’t seen a breakdown of what they say it cost. I will not ever be tak later was a $60 part that was easy to install. Computers were down so still haven’t seen a breakdown of what they say it cost. I will not ever be taking my car back there for service! More
by mombergodom
Employees Worked With
Ben Howe
July 06, 2024
They got me in and out very quickly. I highly recommend them for your automotive repair needs. I highly recommend them for your automotive repair needs. More
by williamgrosz
Employees Worked With
July 05, 2024
Dealer did a good job doing my 20,000 mile scheduled service & even gave me a free car wash . Also explained how to turn off my surround lighting after I turn off the ignition. service & even gave me a free car wash . Also explained how to turn off my surround lighting after I turn off the ignition. More
by Larry
Employees Worked With
Can’t remember who I worked with
July 05, 2024
They do the job right and they value customer’s time! Very friendly! Very accommodating! Our family loves Charles Gabus! Strongly recommended to the public! Very friendly! Very accommodating! Our family loves Charles Gabus! Strongly recommended to the public! More
by JoJo
Employees Worked With
June 19, 2024
We recently purchased a vehicle back in November 2023 and just had our 1st oil change and service done on Monday 6/17/24 and was very impressed with the quick response and service from our dealer. It is hard just had our 1st oil change and service done on Monday 6/17/24 and was very impressed with the quick response and service from our dealer. It is hard to find this kind of service in today's society. We HIGHLY RECOMMEND Charles Gabus Ford to anyone in the purchase and service of a vehicle. 5 stars go out to the TEAM!!! More
by Mark Grandee
Employees Worked With
