Charles Gabus Ford

My overall past experience with my older trucks and gained a trust with them in the service dept.everyone in there is why I made my choice to choose another Ford, and then I met Mr Marde Austin in sale gained a trust with them in the service dept.everyone in there is why I made my choice to choose another Ford, and then I met Mr Marde Austin in sales which at first was thinking o-boy here we go another sales ,BUT to my surprize it didn't take long at all he was really concerned about me and what I was wanting , I was impressed , but I did not let him know that untill I had the keys in my hands! He was a PRO,and I when time comes will let him talk to my wife on a new car or SUV , I'll set back and watch then he can buy lunch!! Great Bunch of people Thank YOU !! (I'll Be Back) -------------- More

Larry was very nice, helpful, and courteous. I think I lucked out by having him to work with. I have found that some salesmen do not work well with older ladies and are prone to try to manipulate them. I lucked out by having him to work with. I have found that some salesmen do not work well with older ladies and are prone to try to manipulate them. I do not take well to manipulation. The problems I voiced were taken care of. The features of the car were explained and further help was offered if needed. The whole experience was very pleasant. More

Overall it was a good experience. We bought 2 cars and knew we would be there for a while but 5 hrs was a bit lengthy with most of the delay waiting on the financing piece. With other cars we have bought knew we would be there for a while but 5 hrs was a bit lengthy with most of the delay waiting on the financing piece. With other cars we have bought and financed this part of the process was no where near this time consuming. Todd Bunting 515-314-7584 More

This is the second vehicle we've purchased from Noah Wolter at Charles Gabus Ford. Both times we have shopped around and found the best price and service here at Gabus. We would highly recommend Noah Wolter at Charles Gabus Ford. Both times we have shopped around and found the best price and service here at Gabus. We would highly recommend Noah to anyone looking for a new vehicle. More

I have now purchased three vehicles from Todd Dishman. In every occasion he was professional and extremely courteous to my needs at the time of each purchase. I have yet to meet an employee at Charles Ga In every occasion he was professional and extremely courteous to my needs at the time of each purchase. I have yet to meet an employee at Charles Gabus Ford that did not provide me with a high level of customer appreciation. Todd thanks for all of your help in my most recent purchase well see you again when it’s time for number FOUR! More

The experience was fine. I don't enjoy the process of negotiating price/trade at any time, no matter the brand or the dealership, but Napoleon and the staff did a great job of taking care of the rest of negotiating price/trade at any time, no matter the brand or the dealership, but Napoleon and the staff did a great job of taking care of the rest of the buying experience for me. The staff bent over backwards at the closing and delivery. Napoleon even drove downtown to meet with my wife to get her signature saving her a trip and they had the car ready to deliver early to me. Super job. More

I had a very good experience at Charles Gabus Ford when I bought my 2012 Fusion. On my first visit, I was introduced to Steve Bunce. Steve let me take a test drive, and we had a very nice discussion about bought my 2012 Fusion. On my first visit, I was introduced to Steve Bunce. Steve let me take a test drive, and we had a very nice discussion about the the Taurus, the Focus, the Fusion, and the Fusion's competitors. Steve developed an understanding of the type of vehicle I was searching for and the price range I wanted. He provided some good insight and some advice on purchasing a new or used vehicle. Probably what I appreciated most was that Steve learned my name and called my by name, but he never requested any contact information. This s Steve had a lot of confidence in the Fusion over its competitors, but I felt that helping me make an informed decision was more important to him than selling me a car that would not make me happy. He invested an hour or so of his time with me with no guarantee that he would see me again. I appreciated the "soft sell" approach and Steve seemed really confident that the Fusion was the right car for me and that I would be back. He did supply me with his card so I could contact him if I wanted to. Interestingly enough, when I finally did sort out what I wanted to do, I was leaving town and was not able to visit the dealership to close the deal. I called Steve; he remembered the car I liked, and we discussed pricing, incentives, and financing over the phone. I was relieved that 'my" car was still there and that I was able to secure it without meeting face to face or providing a signature. I visited with the finance representative over the phone later that afternoon (it was a Saturday), and I picked up my new Fusion on Monday morning. I invested a lot of time researching the car I wanted. Gabus Ford made it really easy to get the car for me into my possession at a price I could afford. I especially appreciated the trust and respect the Charles Gabus representatives showed me throughout the inquiry and subsequent transaction. As long a Ford continues to rate among the leader in the class of car I am looking for, it will be my pleasure to deal with Charles Gabus Ford. More

Charles Gabus Ford has excellent pricing, excellent customer service, and was an excellent experience all the way around! Thank you for making my daughter and I feel welcome! customer service, and was an excellent experience all the way around! Thank you for making my daughter and I feel welcome! More

Why is because I like the way one of your employees treats his customers. I have purchased my last 4 vehicles from Paul Leto. He is an amazing salesman. He will work with you so that everything come treats his customers. I have purchased my last 4 vehicles from Paul Leto. He is an amazing salesman. He will work with you so that everything comes out as you want it to. More

I always appreciate Steves enterest in helping even if I I always appreciate Steves enterest in helping even if I am not buying but only inquiring about something. But with Steves help I did end up buying a I always appreciate Steves enterest in helping even if I am not buying but only inquiring about something. But with Steves help I did end up buying a new truck as he did not give up on finding me what I was looking for. I thank Steve and the guys in finance. Went through 2 or 3 of them, all good. I also want to thank the service guys especially Bob for how they have treated me and kept me up to date on service issues with out pressuring me to have this or that done. Thanks everyone. More