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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

June 28, 2012

THIS DEALERSHIP ROCKS! I drove 800 miles from North Dakota to purchase a vehicle. The price was right and the customer service was fantastic. Steve helped me over the phone and when I finally got there More

by xfcter2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 29, 2012 -

Charles Gabus Ford responded

Thanks for your positive review. We strive to exceed all of our customer's expectations. We appreciate your business! We are glad the drive was worth your time.

June 27, 2012

My experience from the start was excellent, Marde kept me up to date on my new 2013 Ford Mustang. I would recommend this dealership to everyone. More

by dmwells72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Simmons
Jun 29, 2012 -

Charles Gabus Ford responded

Thanks for completing your review. Your feedback helps us measure our staff's performance. We appreciate your business! Enjoy your new Mustang.

June 23, 2012

We've been going to Gabous for 40 plus years now. So where else do we go : )Everyone that was there when we started coming are still there. We are friends with them also. More

by williams3d
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Bohall
Jun 23, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. Your loyalty to us and Ford is awesome. We truely appreciate your business!

June 20, 2012

The honesty and patience. This was our first new car purchase and Jeff took all the time we needed and went on other dealers web sites to view their inventory and prices. We felt very assured we made th More

by dixiewicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 20, 2012 -

Charles Gabus Ford responded

Thanks for your review. We know buying a new vehicle is a big deal. Our goal is to take our time and make sure you are getting the right vehicle to meet your needs. We know you made the right choice. We appreciate your business and look forward to many more years of service!

June 19, 2012

Our sales man was upfront with us on price and numbers; which is appreciated. He worked with us on our auto-trades and we felt that was a fair trade value. We worked with Ford Finance and the gentleman More

by ajbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Christianson, Brad Harrison & a gentleman in Finance
Jun 19, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. Our Delivery Coordinators do a great job of taking their time to go over all the vehicle features. We appreciate your business!

June 14, 2012

I had stopped by the dealership the day before, mainly to get a price on the vehicle I was admiring. I went home and told my husband about it & we went back the next day. My husband immediately saw in the ve More

by tjsharp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Duis and Nick Young
Jun 14, 2012 -

Charles Gabus Ford responded

We are glad to here you found the perfect car for you. Thanks for taking the time to complete a review. Marde and our entire staff will be pleased when they read your review. We appreciate your business!

June 14, 2012

This is the fourth vehicle we have purchased from Gabus. We wouldn't shop anywhere else! Steve Sanders is so great to work with and the process is so smooth and painless. Brad in Finance was great too! Keep More

by tiffwalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 14, 2012 -

Charles Gabus Ford responded

Thanks for your continued loyalty! We appreciate your business and look forward to many more years of service. Steve does a great job with all his customers. I will make sure he reads your review.

June 13, 2012

I have now purchased three vehicles from this dealership and had the pleasure of working with Pat on all three. The friendly service me and my fiance received from Pat and the other members are what keeps u More

by Davereha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Calhoun, Patrick Calhoun
Jun 13, 2012 -

Charles Gabus Ford responded

Thanks for your positive review. We all have worked hard to make sure our processes work. We pride ourselves in being a friendly place to do business. We appreciate your business!

June 13, 2012

Les was great to work with. Bit of a problem with the syncmyride that needs to be fixed. Too bad that defect wasn't picked up when the car was originally preped. I've made an appointment with the servi More

by adelguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Sharp
Jun 13, 2012 -

Charles Gabus Ford responded

Thanks for completing a review. I know our Service Department will get SYNC concern resolved. We appreciate your business!

June 12, 2012

I loved the whole process, very painless and headache free! We really like that they showed us how to work all the new gadgets on our new truck. We will come back here for all our future Ford trucks an More

by nkitzerow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Fessler
Jun 12, 2012 -

Charles Gabus Ford responded

Thanks for the positive review. The Delivery Coordinators really make the process complete. Understanding all the new features and how they all work is critical. We appreciate your business!

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