Charles Gabus Ford

I have now purchased three vehicles from Todd Dishman. In every occasion he was professional and extremely courteous to my needs at the time of each purchase. I have yet to meet an employee at Charles Ga In every occasion he was professional and extremely courteous to my needs at the time of each purchase. I have yet to meet an employee at Charles Gabus Ford that did not provide me with a high level of customer appreciation. Todd thanks for all of your help in my most recent purchase well see you again when it’s time for number FOUR! More

The experience was fine. I don't enjoy the process of negotiating price/trade at any time, no matter the brand or the dealership, but Napoleon and the staff did a great job of taking care of the rest of negotiating price/trade at any time, no matter the brand or the dealership, but Napoleon and the staff did a great job of taking care of the rest of the buying experience for me. The staff bent over backwards at the closing and delivery. Napoleon even drove downtown to meet with my wife to get her signature saving her a trip and they had the car ready to deliver early to me. Super job. More

I had a very good experience at Charles Gabus Ford when I bought my 2012 Fusion. On my first visit, I was introduced to Steve Bunce. Steve let me take a test drive, and we had a very nice discussion about bought my 2012 Fusion. On my first visit, I was introduced to Steve Bunce. Steve let me take a test drive, and we had a very nice discussion about the the Taurus, the Focus, the Fusion, and the Fusion's competitors. Steve developed an understanding of the type of vehicle I was searching for and the price range I wanted. He provided some good insight and some advice on purchasing a new or used vehicle. Probably what I appreciated most was that Steve learned my name and called my by name, but he never requested any contact information. This s Steve had a lot of confidence in the Fusion over its competitors, but I felt that helping me make an informed decision was more important to him than selling me a car that would not make me happy. He invested an hour or so of his time with me with no guarantee that he would see me again. I appreciated the "soft sell" approach and Steve seemed really confident that the Fusion was the right car for me and that I would be back. He did supply me with his card so I could contact him if I wanted to. Interestingly enough, when I finally did sort out what I wanted to do, I was leaving town and was not able to visit the dealership to close the deal. I called Steve; he remembered the car I liked, and we discussed pricing, incentives, and financing over the phone. I was relieved that 'my" car was still there and that I was able to secure it without meeting face to face or providing a signature. I visited with the finance representative over the phone later that afternoon (it was a Saturday), and I picked up my new Fusion on Monday morning. I invested a lot of time researching the car I wanted. Gabus Ford made it really easy to get the car for me into my possession at a price I could afford. I especially appreciated the trust and respect the Charles Gabus representatives showed me throughout the inquiry and subsequent transaction. As long a Ford continues to rate among the leader in the class of car I am looking for, it will be my pleasure to deal with Charles Gabus Ford. More

Charles Gabus Ford has excellent pricing, excellent customer service, and was an excellent experience all the way around! Thank you for making my daughter and I feel welcome! customer service, and was an excellent experience all the way around! Thank you for making my daughter and I feel welcome! More

Why is because I like the way one of your employees treats his customers. I have purchased my last 4 vehicles from Paul Leto. He is an amazing salesman. He will work with you so that everything come treats his customers. I have purchased my last 4 vehicles from Paul Leto. He is an amazing salesman. He will work with you so that everything comes out as you want it to. More

I always appreciate Steves enterest in helping even if I I always appreciate Steves enterest in helping even if I am not buying but only inquiring about something. But with Steves help I did end up buying a I always appreciate Steves enterest in helping even if I am not buying but only inquiring about something. But with Steves help I did end up buying a new truck as he did not give up on finding me what I was looking for. I thank Steve and the guys in finance. Went through 2 or 3 of them, all good. I also want to thank the service guys especially Bob for how they have treated me and kept me up to date on service issues with out pressuring me to have this or that done. Thanks everyone. More

we were very pleased with our sales consultant Marde. He wasn't pushy about selling us a vehicle and he answered all our questions. We returned after the weekend to purchase our vehicle and the first person wasn't pushy about selling us a vehicle and he answered all our questions. We returned after the weekend to purchase our vehicle and the first person he said hi to was our 8month old son Levi :) Everyone else that helped us thru all the steps were also very friendly. Overall would recommend to everyone great place with friendly service. More

Worked very well over email/phone calls so all was settled before I got there and was in and out quickly! Did not want to drive the distance without a firm deal being worked out and he was accomodatin settled before I got there and was in and out quickly! Did not want to drive the distance without a firm deal being worked out and he was accomodating. More

We received the caliber of service we received when we purchased our first car.The service has continued after the sale as well. We believe that these people care about us and will go the limit to satisfy purchased our first car.The service has continued after the sale as well. We believe that these people care about us and will go the limit to satisfy our every need. We are pleased and happy that we traveled from Branson,MO to Charles Gabus Ford to purchase our F-150. More

Syed helped us find the vehicle we wanted at a good price. He came in at 7 P.M. on a Monday(which I beleive was to be a day off for him) in order to deliver our vehicle as soom as it was ready. Bra price. He came in at 7 P.M. on a Monday(which I beleive was to be a day off for him) in order to deliver our vehicle as soom as it was ready. Brad helped us with the financial details of the transaction. Jake explained and demonstrated how many of the vehicles features worked and stayed after normal closing ours to complete our delivery. More