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Charles Gabus Ford

Des Moines, IA

4.9
560 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 560 reviews

August 24, 2012

Steve was great! Very responsive and made the deal over the internet go very smoothly. A couple of extras had to be ordered, Steve called us the minute they were in and the service department did a great j More

by jay.bro.9421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 24, 2012

Excellent customer relations! Todd attempted to address all my concerns and his follow-up was extremely effective. Such attention is exemplary and makes one want to deal with your dealership. More

by jodyswilky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 30, 2012 -

Charles Gabus Ford responded

Thanks for completing a review. Todd is very good at follow-up. We appreciate your business!

August 22, 2012

Kelly was great to work with as well as the whole dealership is why we bought our new Fushion. They did the best they could do with price, quality and timeliness of the whole experience. More

by norrisanddeeann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cornish
Aug 22, 2012 -

Charles Gabus Ford responded

Thanks for completing an online review. You are going to love your new Fusion. We appreciate your business!

August 22, 2012

After moving to Iowa 6 years ago, we just purchased our third car here at Charles Gabus Ford. We have had Pat Crane all three times when dealing and he has been great to work with. He took great care of More

by Terry DeDecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2012 -

Charles Gabus Ford responded

Thanks for completing a review. We appreciate your business!

August 21, 2012

I had been dealing with a dealership for three weeks when looking for a newer car to get into but after much waiting for a response a friend referred me to Charles Gabus Ford so I went online, found the vehi More

by Bayleesmom22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2012 -

Charles Gabus Ford responded

Thanks for completing an online review. Noah works hard to make sure he is doing everything possible to put a deal together. We appreciate your business!

August 21, 2012

We received excellent service from Kelly Cornish. We had We received excellent service from Kelly Cornish. We had called earlier on Saturday am and asked about the gold 2012 escape. We agreed on a time More

by dean stormer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEAN STORMER, Kelly Cornish
Aug 22, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. Kelly is a great Salesperson. You are going to love your new Escape. Glad to hear we were able to delivery your Escape the same day. We appreciate your business!

August 21, 2012

Noah and the staff were excellent to work with. Had me in and out of there within an hour. Would highly recommend them to anyone looking for a new car. More

by LukeMeredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke R Meredith
Aug 22, 2012 -

Charles Gabus Ford responded

Thanks for the online review. Noah works hard to earn your business. We truely appreciate your business!

August 17, 2012

We went to a different dealer in another city,and did not connect with the sales rep. Previous experience with Charles Gabus was why we went back. We bought a car a few years ago and had a good experience. More

by jerry nissen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2012 -

Charles Gabus Ford responded

Thanks for completing an online review. Having the right sales staff is extremely important. We appreciate your business!

August 16, 2012

After the last dealer I bought a car from I was a little hesitant on buying another car from a dealership. I decided to look for a used car for my wife and she was wanting a Focus, so I found one that she a More

by jcochrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2012 -

Charles Gabus Ford responded

Thanks for completing an online reveiw. Great to hear all went well. Our goal has always been to make your car purchase experience easy. Noah will appreciate hearing your comments. We appreciate your business!

August 14, 2012

Matt made buying a car very easy. He was easy to work with and made the experience the best. I have told everyone how great this dealership was to work with. Thank you again!!! More

by Mizzskye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim christensen
Aug 16, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. Glad to here all went well with your car purchase. Matt is great Salesperson to work with. We appreciate your business!

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