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Charles Gabus Ford
Des Moines, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Steve was great! Very responsive and made the deal over the internet go very smoothly. A couple of extras had to be ordered, Steve called us the minute they were in and the service department did a great j the internet go very smoothly. A couple of extras had to be ordered, Steve called us the minute they were in and the service department did a great job with installation. JP was (and continues to be) very helpful with the ins and outs of the Sync system. More
Excellent customer relations! Todd attempted to address all my concerns and his follow-up was extremely effective. Such attention is exemplary and makes one want to deal with your dealership. all my concerns and his follow-up was extremely effective. Such attention is exemplary and makes one want to deal with your dealership. More
Kelly was great to work with as well as the whole dealership is why we bought our new Fushion. They did the best they could do with price, quality and timeliness of the whole experience. dealership is why we bought our new Fushion. They did the best they could do with price, quality and timeliness of the whole experience. More
After moving to Iowa 6 years ago, we just purchased our third car here at Charles Gabus Ford. We have had Pat Crane all three times when dealing and he has been great to work with. He took great care of third car here at Charles Gabus Ford. We have had Pat Crane all three times when dealing and he has been great to work with. He took great care of us and have recommended this dealership to all our family and friends, and to especially ask for Pat. My wife likes to take the car in for oil changes as they really have great customer service department also, and that means ALOT! We are really glad that we chose to come here when we moved into the area. More
I had been dealing with a dealership for three weeks when looking for a newer car to get into but after much waiting for a response a friend referred me to Charles Gabus Ford so I went online, found the vehi looking for a newer car to get into but after much waiting for a response a friend referred me to Charles Gabus Ford so I went online, found the vehicle I wanted and filled out the application. Much to my surprise and negotiating skills (on Noah's part) I got approved for the vehicle I wanted the next day and due to some conflicts at home was able to drive it home two days from when I first submitted the application. Noah was great in all aspects of my experience. We'll be back to get my husband into another vehicle, hopefully soon! More
We received excellent service from Kelly Cornish. We had We received excellent service from Kelly Cornish. We had called earlier on Saturday am and asked about the gold 2012 escape. We agreed on a time We received excellent service from Kelly Cornish. We had called earlier on Saturday am and asked about the gold 2012 escape. We agreed on a time to meet. He was prompt and friendly. He had the escape pulled out of your inventory and sitting out front. He told us about the car and its features. Offering us a test drive he took our car for a drive. When we got back, he told us additional information that we had questions about. We agreed on the option of 0% financing with additional discounts on the 2012 model. We traded in our car. We expected we would have to come back for it on Monday, but Kelly said it could be ready in a couple hours, which was helpful since we live 75 miles away. Car was ready as promised and the gentleman, I don't remember his name, as very helpful with explaining warranty, features including no gas cap, and especially the radio. A very good experience. I definitely will recommend this dealership. Sincerely, Dean Stormer More
Noah and the staff were excellent to work with. Had me in and out of there within an hour. Would highly recommend them to anyone looking for a new car. and out of there within an hour. Would highly recommend them to anyone looking for a new car. More
We went to a different dealer in another city,and did not connect with the sales rep. Previous experience with Charles Gabus was why we went back. We bought a car a few years ago and had a good experience. connect with the sales rep. Previous experience with Charles Gabus was why we went back. We bought a car a few years ago and had a good experience. More
After the last dealer I bought a car from I was a little hesitant on buying another car from a dealership. I decided to look for a used car for my wife and she was wanting a Focus, so I found one that she a hesitant on buying another car from a dealership. I decided to look for a used car for my wife and she was wanting a Focus, so I found one that she and I both liked and after talking with Noah and running the numbers it actually came out cheaper to upgrade our current car with a 2010 Focus from Gabus Ford. We gave Noah all the information over the phone and he took care of the rest, so all we had to do is test drive it, sign the papers, and drive our new car home. This is by far the best car buying experience I have ever had hands down, and I will definitely go back to buy another car and would highly recommend Gabus Ford t anyone!! More
Matt made buying a car very easy. He was easy to work with and made the experience the best. I have told everyone how great this dealership was to work with. Thank you again!!! with and made the experience the best. I have told everyone how great this dealership was to work with. Thank you again!!! More