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Charles Gabus Ford

Des Moines, IA

4.9
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 546 reviews

August 21, 2012

I had been dealing with a dealership for three weeks when looking for a newer car to get into but after much waiting for a response a friend referred me to Charles Gabus Ford so I went online, found the vehi More

by Bayleesmom22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2012 -

Charles Gabus Ford responded

Thanks for completing an online review. Noah works hard to make sure he is doing everything possible to put a deal together. We appreciate your business!

August 21, 2012

We received excellent service from Kelly Cornish. We had We received excellent service from Kelly Cornish. We had called earlier on Saturday am and asked about the gold 2012 escape. We agreed on a time More

by dean stormer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEAN STORMER, Kelly Cornish
Aug 22, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. Kelly is a great Salesperson. You are going to love your new Escape. Glad to hear we were able to delivery your Escape the same day. We appreciate your business!

August 21, 2012

Noah and the staff were excellent to work with. Had me in and out of there within an hour. Would highly recommend them to anyone looking for a new car. More

by LukeMeredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke R Meredith
Aug 22, 2012 -

Charles Gabus Ford responded

Thanks for the online review. Noah works hard to earn your business. We truely appreciate your business!

August 17, 2012

We went to a different dealer in another city,and did not connect with the sales rep. Previous experience with Charles Gabus was why we went back. We bought a car a few years ago and had a good experience. More

by jerry nissen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2012 -

Charles Gabus Ford responded

Thanks for completing an online review. Having the right sales staff is extremely important. We appreciate your business!

August 16, 2012

After the last dealer I bought a car from I was a little hesitant on buying another car from a dealership. I decided to look for a used car for my wife and she was wanting a Focus, so I found one that she a More

by jcochrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2012 -

Charles Gabus Ford responded

Thanks for completing an online reveiw. Great to hear all went well. Our goal has always been to make your car purchase experience easy. Noah will appreciate hearing your comments. We appreciate your business!

August 14, 2012

Matt made buying a car very easy. He was easy to work with and made the experience the best. I have told everyone how great this dealership was to work with. Thank you again!!! More

by Mizzskye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim christensen
Aug 16, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. Glad to here all went well with your car purchase. Matt is great Salesperson to work with. We appreciate your business!

August 13, 2012

My overall past experience with my older trucks and gained a trust with them in the service dept.everyone in there is why I made my choice to choose another Ford, and then I met Mr Marde Austin in sale More

by morris.cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marde Austin
Aug 14, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. You are right when you say Marde cares. He knows that helping meet your needs builds long term customers. Marde will be pleased when he reads your review. We truely appreciate your business!

August 10, 2012

Larry was very nice, helpful, and courteous. I think I lucked out by having him to work with. I have found that some salesmen do not work well with older ladies and are prone to try to manipulate them. I More

by golfingal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bohall
Aug 14, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. Glad to here you were comfortable working with Larry. We appreciate your business!

August 03, 2012

Overall it was a good experience. We bought 2 cars and knew we would be there for a while but 5 hrs was a bit lengthy with most of the delay waiting on the financing piece. With other cars we have bought More

by ToddBunting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2012 -

Charles Gabus Ford responded

Thanks for completing an online review. Saturdays are very busy. We sold 22 and delivered 18 of them that day. We are always looking for ways to move things quicker and still do a good job with the customer. I am sure the girls are loving their new rides. We truely appreciate your business.

July 27, 2012

This is the second vehicle we've purchased from Noah Wolter at Charles Gabus Ford. Both times we have shopped around and found the best price and service here at Gabus. We would highly recommend Noah More

by Chris0077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS LANG
Jul 30, 2012 -

Charles Gabus Ford responded

Thanks for taking the time to complete a review. Your input helps us gauge how we are doing. We appreciate your loyalty and your business!

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