Charles Gabus Ford

On August 25, 2012 I came to Gabus to look at a 2012 F150. I had contacted Steve Sanders before my visit. Steve was very courteous and outgoing as was everyone in the entry and showroom area. As a re F150. I had contacted Steve Sanders before my visit. Steve was very courteous and outgoing as was everyone in the entry and showroom area. As a result of our experience we purchased the truck and were very pleased with all of the staff we met with during the sales process. We had been trying to work with our local dealer and didn't seem to have any luck at all. Your staff and especially Steve made our buying experience inctredibly comfortable and we look forward to having a long relationship with Steve and Charles Gabus Ford. My wife and I have nothing but but positive things to share about our day and have mentioned our experience with many friends in the Hudson and Cedar Falls, Iowa area. We want to thank you agan for a great day and we really enjoy driving the new F150. Dr. Eldon B. and Vicki L. Swanson More

Everyone was very friendly and accomodating. Things were explained well. I felt like I was their most important customer although I knew I wasn't, they made me feel like I was. explained well. I felt like I was their most important customer although I knew I wasn't, they made me feel like I was. More

If you buy a vehicle anywhere else, you are robbing yourself of a "better than expected" experience! I planned on buying a Camry, Accord or Sonata only to find out that the Fusion was a much better ch yourself of a "better than expected" experience! I planned on buying a Camry, Accord or Sonata only to find out that the Fusion was a much better choice. Not to forget that Ford is one of the few American Cars that did not take part in the government bailout. That matters to me and my family. More

Noah was excellent to work with and he kept me informed. I felt like a valued customer and that is a good feeling. Thanks, Noah. I felt like a valued customer and that is a good feeling. Thanks, Noah. More

My husband and I are very pleased with our experience at Charles Gabus Ford. We did not feel pressured to buy in any way. We felt we knew what we wanted upon arrival, and was not talked out of my objectiv Charles Gabus Ford. We did not feel pressured to buy in any way. We felt we knew what we wanted upon arrival, and was not talked out of my objective. Marde was there for us within a couple minutes of arrival, and wanted to show us what they had. He is a very enthusiastic ford lover, and a very proud, and dedicated employee for Charles Gabus. We were very fortunate that he was the salesman that came to us that day. He explained the vehicle we chose in such a way that we understood how the vehicle ran. We are new to the SYNC system, and Marde helped pair my phone, and set some country channels for us. He explained what he was doing,as he went through that process. We also made a call to my 90yr old parents to help me understand the process of calling out. I do like the SYNC system services, and will probably keep that feature going. Marde returned to us after each step in the process of finance and delivery of our fusion. He stayed with his customer, and that made us feel more comfortable. As we drove away, Marde was there congratulating us and wishing us well! Thank you for the dedication in how you choose your employees at Charles Gabus Ford! It takes a special person to sell me, and you have that in Marde. You have a special person in Marde Austin, and we can not say enough about our treatment that day. It just happened to be my birthday, and it turned out to be a very special day indeed. Thank You Again, Mary & Jay Stierwalt More

Excellent customer relations! Todd attempted to address all my concerns and his follow-up was extremely effective. Such attention is exemplary and makes one want to deal with your dealership. all my concerns and his follow-up was extremely effective. Such attention is exemplary and makes one want to deal with your dealership. More

we stopped to look and we found a great car the sales people were great they took the time to make sure we knew the car how it is inside and out would rate this expirence at A+A+ or a 10 people were great they took the time to make sure we knew the car how it is inside and out would rate this expirence at A+A+ or a 10 More

Kelly was great to work with as well as the whole dealership is why we bought our new Fushion. They did the best they could do with price, quality and timeliness of the whole experience. dealership is why we bought our new Fushion. They did the best they could do with price, quality and timeliness of the whole experience. More

After moving to Iowa 6 years ago, we just purchased our third car here at Charles Gabus Ford. We have had Pat Crane all three times when dealing and he has been great to work with. He took great care of third car here at Charles Gabus Ford. We have had Pat Crane all three times when dealing and he has been great to work with. He took great care of us and have recommended this dealership to all our family and friends, and to especially ask for Pat. My wife likes to take the car in for oil changes as they really have great customer service department also, and that means ALOT! We are really glad that we chose to come here when we moved into the area. More