Charles Gabus Ford
Des Moines, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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I was very happy with the knowledge Wade Fessler had on the Ford products. He made the deal go smooth and also gave me information on paint, upholstery, and rust protection that was very useful. I also wan the Ford products. He made the deal go smooth and also gave me information on paint, upholstery, and rust protection that was very useful. I also wanted to give some credit to Brad Rodish with helping me with the financing. He also gave me options on exteneded warranties and taylored them to my needs, that I added. Last but not least J.P. Richardson did a fantastic job with going over how my new Ford pick up options work. The Charles Gabus Ford team did a great job on my new pick up purchase! More
They are always very friendly and helpful. The whole process was very painless and the employees were able to answer all of my questions. I love my new escape! process was very painless and the employees were able to answer all of my questions. I love my new escape! More
This is my second (NEW) purchase with Gabus. This was far better experience than the last. No hassle sales and the help were very courteous.The year-end sale was an influence. better experience than the last. No hassle sales and the help were very courteous.The year-end sale was an influence. More
We found an F-150 truck my husband was interested in on the Charles Gabus website and e-mailed for more info. Within minutes we had a response from Craig Sims, both by e-mail and by phone. We decided to ma the Charles Gabus website and e-mailed for more info. Within minutes we had a response from Craig Sims, both by e-mail and by phone. We decided to make the two-hour drive to check it out and it was well worth the trip. Craig had the truck sitting out in front of the dealership and we drive it home two hours later. We found the buying/trade experience very easy and painless at Gabus. Craig was new on the job but was knowledgeable, professional and worked to get us the deal we wanted. More
Todd Dishman came highly recommended by a friend. He had come in under budget for her and a difficult situation. Come to find out, she was referred by her parents! The process was quickly handled and Dishma come in under budget for her and a difficult situation. Come to find out, she was referred by her parents! The process was quickly handled and Dishman adapted to what I wanted (making copies of basic information for me, informing me of borrowing issues I might encounter with a lower range, finding me the color I asked for without making me feel foolish -- hey, if men can demand hemi and v8 -- and was very helpful). I guess any improvement might involve the internet portion -- perhaps if salespeople had a way to be alerted by a phone they carry anyway I could have gotten hold of him earlier in the day Saturday and been able to close the deal even sooner. I have already posted a review on Facebook and given Todd's card out to two friends. Thank you. More
Best buying experience ever. Steve Bunce found me the right car, at the right price with the best terms I have ever had when purchasing a vehicle. Never felt like I was being sold. Brad Rodish the financ right car, at the right price with the best terms I have ever had when purchasing a vehicle. Never felt like I was being sold. Brad Rodish the finance person was great as was JP the service tech who showed us all the features on our 2011 certified Explorer. Sweetest car I have ever owned. Thanks everyone at Charles Gabus Ford! I will be back as it was a pleasure doing business with you. Linda Sherwood More
Every employee I dealt with was friendly and helpful. I never felt pressured to purchase a new vehicle. Napoleon Douglas was very helpful and explained all the different pricing and financing options open never felt pressured to purchase a new vehicle. Napoleon Douglas was very helpful and explained all the different pricing and financing options open to me. I would definately recommend Charles Gabus Ford to other people as a great place to purchase a vehicle. More
I recently purchased a 2012 F150 FX4 4x4 SuperCrew from Charles Gabus Ford and I worked with Les Sharp. It was immediately apparent that Les knew what the customer had in mind and worked within the budget Charles Gabus Ford and I worked with Les Sharp. It was immediately apparent that Les knew what the customer had in mind and worked within the budget I had alotted. I had just come from Stiver's Ford and was displeased with some of the tactics used by the sales representive. None of those tactics were used on me at Charles Gabus by Les. Excellent marks and friendly staff. Superb experience. More
We were looking to replace an 11yr. old focus and had been to several used car lots . We happened to drive a 2012 Focus (used) and liked it . Having previously purchased a 2010 Fusion thru Gabus Ford and been to several used car lots . We happened to drive a 2012 Focus (used) and liked it . Having previously purchased a 2010 Fusion thru Gabus Ford and having a real good experience ,we decided to stop in and see Les Sharp (the salesperson involved)to see what a new one would cost . After some haggleing over price (which, I think we both liked),we arrived at a mutal agreement . The purchase was very professionally handled and so far (4 days) we really like the car . Les was great to deal with and we wouldn't hesitate to recommend him to anyone . The only complaint is that this model didn't come with rear floormats (a Company concern)! We have had previous contacts with the Dealer on our 2010 Fusion and have had an excellent experience . This is why we went back to Gabus .In our opinion it's this kind of treatment that sells cars ............ Don & Clara Carter More
It took us a long time to decide if we should purchase a new truck or not. It was a hard decision since we had not had a car payment in ages. Joe introduced himself to us and was so very patient with the new truck or not. It was a hard decision since we had not had a car payment in ages. Joe introduced himself to us and was so very patient with the two of us. He didn't pressure us in any way, but was so very kind and generous with his time. We even went home to think about it some more. I'm sure Joe didn't ever think he would see us again. After our decision to go ahead with purchasing a new truck, we didn't even try to buy from anyone but Joe. He did a great job and has followed up after our purchase to make sure we were satisfied. We love our new fantastic truck (gas guzzler as it is) and when my Escape gets tired and needs replaced we hope Joe will be there to sell us a new Explorer! You thought I was going to say Escape didn't you? Don't like the new design. We also loved the way we were treated as they filled up, shined up and told us how to figure out all the bells and whistles that we were not accustomed to. It took a long time to sink in our brains and they were very patient. We love our new truck and Charles Gabus Ford. Many, many thanks, Jim and Mary Grant More