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Charles Gabus Ford
Des Moines, IA
546 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget.
In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs.
At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines.
Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 546 reviews
July 10, 2013
I spent several days looking for a new car at both other Ford dealerships and other makes both domestic and foreign. I compared used vehicles on Carmax.com. I found truecar web site and priced several veh Ford dealerships and other makes both domestic and foreign. I compared used vehicles on Carmax.com. I found truecar web site and priced several vehicles. After entering my information, I got a phone call from Josh at Gabus ford with a car I wanted. He was knowledgeable, low pressure, courteous, and gave a a deal we could not pass up. I was pleasantly surprised to find out from the business office that my new car purchase also included free oil changes for life. Great Dealership and good staff to work with. This is the 9th new car I have purchased in my lifetime and the best experience yet.. More
by pkapke
Employees Worked With
Josh Christainson
July 09, 2013
I am a Sunday car dealer shopper, so I decide to shop the internet and got ahold of Steve Sanders. I told him what I wanted which they did not have but was more then happy to order it for us. He gave me a bu internet and got ahold of Steve Sanders. I told him what I wanted which they did not have but was more then happy to order it for us. He gave me a build price and a trade in value over the internet and stuck with it. What a easy deal. Thanks Steve . More
by pakmice
Employees Worked With
July 08, 2013
This was one of the best experiences I have had with a dealership. They treated me real well for being a female. Very impressed. I will recommend Charles Gabus to all my friends. Thanks dealership. They treated me real well for being a female. Very impressed. I will recommend Charles Gabus to all my friends. Thanks More
by mleygabroad
Employees Worked With
July 02, 2013
I have given the best rating possible as Brad was very easy, nice to work with. He gave me the absolute lowest price possible to keep me coming to Charles Gabus Ford like my parents always have. Customer easy, nice to work with. He gave me the absolute lowest price possible to keep me coming to Charles Gabus Ford like my parents always have. Customer service was great through giving me a rental until my car was in & explaining everything about my new Ford Fusion to me. I definitely will be coming back in the future & recommending all of my family and friends! Thanks! More
by JennyHoch
June 28, 2013
We had the best experience we've ever had in buying a car. I told Josh what we were looking for. He found it. he contacted us. we went out one evening and test drove. filled out paper work. next da car. I told Josh what we were looking for. He found it. he contacted us. we went out one evening and test drove. filled out paper work. next day we picked up our car. it took about 2 hours total. it was wonderful and we were treated like royalty. More
by Waytt3
Employees Worked With
June 25, 2013
Drove from Nebraska to purchase a vehicle and had the best experience here! Would recommend Charles Gabus Ford to anyone they had great customer service! best experience here! Would recommend Charles Gabus Ford to anyone they had great customer service! More
by shelbydoo8
Employees Worked With
June 21, 2013
Overall great experience! The price was fair as well as the trade in value for my vehicle. Pat Calhoun was extremely friendly and very helpful with the entire process. I would strongly recommend this dea the trade in value for my vehicle. Pat Calhoun was extremely friendly and very helpful with the entire process. I would strongly recommend this dealership as well as Pat Calhoun as an excellent sales employee. Thank you for my amazing Jeep! --Whitney Mathew More
by mathe331
Employees Worked With
Patrick Calhoun
June 19, 2013
My husband and I had a very satisifing sales experience with Marde. He was friendly, knowledgeable and work with us to make a great deal on the trade in and purchase of our new vehicle. I will highly recom with Marde. He was friendly, knowledgeable and work with us to make a great deal on the trade in and purchase of our new vehicle. I will highly recommend Charles Gabus dealership and Marde to my family and friends that are in the market for a new vehicle. I also would like to mention that Ben Sargent did a great job of going over all the gadgets on my new ford escape with me. Thanks to all! More
by heggkim
June 13, 2013
Charles Gabus offers a huge selection of vehicles and an incredible service department/body shop to make you think you are at a mega car sales center. However, we were warmly welcomed and treated with grea incredible service department/body shop to make you think you are at a mega car sales center. However, we were warmly welcomed and treated with great respect in a truly family atmosphere from start of sale to end. We have received excellent service in the past as well. Gabus Ford is a hallmark of the Des Moines area, and we were thrilled to find our next vehicle there! More
by huysergl
June 09, 2013
We have always used a different dealership and our salesman retired and we didn't seem to feel we were getting the same service so we thought we would try a new dealership and had a fantastic salesman salesman retired and we didn't seem to feel we were getting the same service so we thought we would try a new dealership and had a fantastic salesman and great service! They were all easy to work with and considered I get a discount through my father's retirement from Ford they didn't try to undercut me on my trade-in as others have in the past. I would deal with them again! More
by morts01
